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About Somerset West Lake Serviced Residences

Description

Recently established, Somerset West Lake Serviced Residences is located near thriving business districts like Hoan Kiem and Ba Dinh, Central Hanoi, and the Ancient Citadel. It is also a short bus or taxi trip to city attractions like the beautiful Ho Chi Minh Museum, the serene Bach Thao Park, the lovely West Lake, and the majestic One Pillar Pagoda. All of its 90 studios are designed with various layout options to suit individual needs. With a scenic view of West Lake from a private balcony, terrace, or private garden, each of the spacious rooms are elegantly decorated and fully furnished. The service and facilities are tailored extensively and innovatively to reach international standards. Vietnamese culture, social events, and the active Somerset Ladies Club are frequently held on-site. An ideal location and fully equipped accommodation units are hallmarks of this 5-star serviced apartment in Ha Noi. Safe and private, the Somerset West Lake Serviced Residences is an ideal residence for business and leisure travelers alike.
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Features

Hotel Facilities

  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area

Sports and Recreation

  • children's playground
  • fitness center
  • garden
  • kids club
  • massage
  • outdoor pool
  • pool (kids)

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Vietnamese
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Policies

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 45 USD
Breakfast Charge (when not included in room rate): 8 USD
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4.00 Km
Distance to Airport: 20.00 Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 90
Time to Airport (Minutes): 25
Year Hotel Built: 1997
Year Hotel Last Renovated: 2007
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Recent customer comments

Filter by traveler type
All reviews (338)

Business travelers (138)

Couples (87)

Solo travelers (43)

Families with young children (44)

Families with older children (13)

Groups (13)

Very good
7.5
Hotel Condition/Cleanliness
8.1
Facilities
5.7
Location
7.1
Room Comfort/Standard
7.9
Staff Performance
8.2
Value for Money
7.7
Food/Dining
6.2

2.4 Donguk S.
South Korea
April 21, 2016
Red invoice
Difficult bcz not issue red inv

7.2 NAKAMURA Y.
Japan
March 30, 2016
Insufficient maintenance
Washing machine had trouble in my room. I had to change my room in the night. Please check carefully in advance.

7.3 Tung D.
Vietnam
March 29, 2016
Great
Position, view, asmostphere
The stay are great!

9.3 Gaon L.
South Korea
March 21, 2016
Very Comfortable and quite
room, staff, ambience
Very nice and comfortable

8 YOON J.
South Korea
March 11, 2016
good
good
good location. kindly service.

6.4 wei S.
Taiwan
February 11, 2016
Their security really bad. We use their parking lo
Their service very very bad.

3 MINH L.
Australia
January 02, 2016
Good customer service, efficient and reliable
Condition of hotel is old with bad odour. The safe need replaced and too far from city

7.7 Raymond T.
Singapore
January 07, 2016
Feel like at home
Location, Quiet and clean room
Having stay here whenever come hanoi for business trip. Food in the hotel is so so. But service is good.

5.7 Sebastien C.
France
November 22, 2015
Below expectations
Rooms size is ok. Secure. Reasonable price.
Service below expectations. Not so clean. Rooms getting old. Would expect better from a Somerset residence. Lizard in the room ...

7.3 Siau M.
Malaysia
November 09, 2015
Nice Hotel
Clean, comfort, all included
There's everything included, Gym, pool, laundry.. enjoy inside hotel.

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