Very good 7.5
Based on 349 reviews

Up to 30% off with Agoda Insider Deals!

Best deals for your dates:
August 25, 2016 - August 27, 2016 | 2 nights
The space What's included Capacity Price per night

Features:

  • View: Lake
  • 87 sq.m.
  • 1 Single Bed and 1 King Bed
  • Cancellation policy
  • Limited Time Offer. Rate includes 20% discount!
Not included in room price:
Service charge 5%, Hotel tax 10%
Best seller – limited supply!

Our last 2 rooms!

  • 224.20
    • USD
    • 86.50
Book
  • Pay at the hotel
  • Cancellation policy
Not included in room price:
Tax 10%, Service charge 5%

Our last 2 rooms!

    • USD
    • 91.92
Book

About Somerset West Lake Serviced Residences

Description

Recently established, Somerset West Lake Serviced Residences is located near thriving business districts like Hoan Kiem and Ba Dinh, Central Hanoi, and the Ancient Citadel. It is also a short bus or taxi trip to city attractions like the beautiful Ho Chi Minh Museum, the serene Bach Thao Park, the lovely West Lake, and the majestic One Pillar Pagoda. All of its 90 studios are designed with various layout options to suit individual needs. With a scenic view of West Lake from a private balcony, terrace, or private garden, each of the spacious rooms are elegantly decorated and fully furnished. The service and facilities are tailored extensively and innovatively to reach international standards. Vietnamese culture, social events, and the active Somerset Ladies Club are frequently held on-site. An ideal location and fully equipped accommodation units are hallmarks of this 5-star serviced apartment in Ha Noi. Safe and private, the Somerset West Lake Serviced Residences is an ideal residence for business and leisure travelers alike.
Show more Show less

Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers
  • Concierge

On-site facilities

  • Family room
  • Garden
  • Elevator
  • Smoking area

Health and security

  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Vietnamese
Show more Show less

Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 45 USD
Breakfast Charge (when not included in room rate): 8 USD
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4.00 Km
Distance to Airport: 20.00 Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 90
Time to Airport (Minutes): 25
Year Hotel Built: 1997
Year Hotel Last Renovated: 2007
Show more Show less

Recent customer comments

Filter by traveler type
Very good



  • Cleanliness 8.1
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.9
  • Service 8.2
  • Value for money 7.7
  • Food/Dining 6.2
Sort by

yuehtung S.
Taiwan
August 18, 2016
The best value and service
I love this hotel location, inside of west lake, have best view and best room's equipment, the staff of hotel is kindness and friendly, I had wonderful experience when I stay in this hotel.

Angela K.
Brazil
August 08, 2016
Great value for money, but some things could be better
The Somerset brand has some really good serviced apartments; I feel that while the studio itself was good, the AC was exceptionally noisy -- it was also the only option available as there was no fans anywhere. The room did have that mild smell of humidity, which is acceptable for a place like Hanoi (humid all year round). Apart from these minor problems, everything was OK and the staff at front desk were polite and helpful.

Quynh N.
United States
July 12, 2016
Good
Lake view may mean partial lake view. Very quiet.

Hải H.
Vietnam
June 20, 2016
Good hotel, some rude and judgemental staffs
Can you instruct some of your staffs to stop judging anyone who dress better than themselves?

Ederick W.
Hong Kong
May 17, 2016
Nice Service, Old hotel
Excellent staff gives you back home feeling. But the hotel is a little too old, breakfast not very good, Location not very good. C/P value just so so.

Thi B.
Vietnam
May 05, 2016
So so
Room is old. The bathroom's door was not working well

MING L.
Malaysia
May 05, 2016
Alex Lee
Overall excellent.

Donguk S.
South Korea
April 21, 2016
Red invoice
Difficult bcz not issue red inv

NAKAMURA Y.
Japan
March 30, 2016
Insufficient maintenance
Washing machine had trouble in my room. I had to change my room in the night. Please check carefully in advance.

Tung D.
Vietnam
March 29, 2016
Great
Position, view, asmostphere
The stay are great!

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

Not quite what you were looking for?



1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: