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Very good 7.5
Based on 344 reviews

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About Somerset West Lake Serviced Residences

Description

Recently established, Somerset West Lake Serviced Residences is located near thriving business districts like Hoan Kiem and Ba Dinh, Central Hanoi, and the Ancient Citadel. It is also a short bus or taxi trip to city attractions like the beautiful Ho Chi Minh Museum, the serene Bach Thao Park, the lovely West Lake, and the majestic One Pillar Pagoda. All of its 90 studios are designed with various layout options to suit individual needs. With a scenic view of West Lake from a private balcony, terrace, or private garden, each of the spacious rooms are elegantly decorated and fully furnished. The service and facilities are tailored extensively and innovatively to reach international standards. Vietnamese culture, social events, and the active Somerset Ladies Club are frequently held on-site. An ideal location and fully equipped accommodation units are hallmarks of this 5-star serviced apartment in Ha Noi. Safe and private, the Somerset West Lake Serviced Residences is an ideal residence for business and leisure travelers alike.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • massage

Swimming & soaking

  • outdoor pool

Land sports

  • garden

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge
  • smoking allowed

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 45 USD
Breakfast Charge (when not included in room rate): 8 USD
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4.00 Km
Distance to Airport: 20.00 Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 90
Time to Airport (Minutes): 25
Year Hotel Built: 1997
Year Hotel Last Renovated: 2007
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Important notice

The restaurant is undergoing renovation until June 30, 2016. During this period, set breakfast menu will be offered and served at a temporary venue within the serviced residence, while lunch and dinner service will not be available. Renovation works will be carried out on weekdays from 09:00 AM to 05:00 PM.
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.5
  • Location 7.1
  • Room Comfort/Standard 7.9
  • Staff Performance 8.2
  • Value for Money 7.7
  • Food/Dining 6.2

6.4 Hải H.
Vietnam
June 20, 2016
Good hotel, some rude and judgemental staffs
Can you instruct some of your staffs to stop judging anyone who dress better than themselves?

7.2 Ederick W.
Hong Kong
May 17, 2016
Nice Service, Old hotel
Excellent staff gives you back home feeling. But the hotel is a little too old, breakfast not very good, Location not very good. C/P value just so so.

6 Thi B.
Vietnam
May 05, 2016
So so
Room is old. The bathroom's door was not working well

8 MING L.
Malaysia
May 05, 2016
Alex Lee
Overall excellent.

2.4 Donguk S.
South Korea
April 21, 2016
Red invoice
Difficult bcz not issue red inv

7.2 NAKAMURA Y.
Japan
March 30, 2016
Insufficient maintenance
Washing machine had trouble in my room. I had to change my room in the night. Please check carefully in advance.

7.3 Tung D.
Vietnam
March 29, 2016
Great
Position, view, asmostphere
The stay are great!

9.3 Gaon L.
South Korea
March 21, 2016
Very Comfortable and quite
room, staff, ambience
Very nice and comfortable

8 YOON J.
South Korea
March 11, 2016
good
good
good location. kindly service.

6.4 wei S.
Taiwan
February 11, 2016
Their security really bad. We use their parking lo
Their service very very bad.


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