My favorite hotels
Customers like this hotel for:
    Nearest transport:
  • Le Duan Railway Station (2.8 Km)
    Area recommended for:
  • business
  • culture
  • restaurants
    Distance to airport:
  • Gia Lam Airport (6.9 Km)
  • Noi Bai International Airport (19.3 Km)
    Customer comments:
  • "Friendly and efficient staff", "Large swimming pool", "Nice lake view"
    Top nearby attractions:
  • Phu Tay Ho (1.2 Km / 15 min walk)
  • Uncle Ho's House (1.4 Km / 17 min walk)
  • Uncle Ho's Pond (1.5 Km / 18 min walk)
  • Presidential Palace (1.5 Km / 18 min walk)

Note: Distances are measured as a straight line.

Somerset West Lake Serviced Residences

No.254 D Thuy Khue, Tay Ho District, Ba Dinh District, Hanoi, Vietnam (Show on map)

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Features of Somerset West Lake Serviced Residences

Hotel Facilities

  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area

Sports and Recreation

  • children's playground
  • fitness center
  • garden
  • kids club
  • massage
  • outdoor pool
  • pool (kids)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Vietnamese

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Sale ends soon!
Serviced Apartment Description
Recently established, Somerset West Lake Serviced Residences is located near thriving business districts like Hoan Kiem and Ba...see more Recently established, Somerset West Lake Serviced Residences is located near thriving business districts like Hoan Kiem and Ba Dinh, Central Hanoi, and the Ancient Citadel. It is also a short bus or taxi trip to city attractions like the beautiful Ho Chi Minh Museum, the serene Bach Thao Park, the lovely West Lake, and the majestic One Pillar Pagoda. All of its 90 studios are designed with various layout options to suit individual needs. With a scenic view of West Lake from a private balcony, terrace, or private garden, each of the spacious rooms are elegantly decorated and fully furnished. The service and facilities are tailored extensively and innovatively to reach international standards. Vietnamese culture, social events, and the active Somerset Ladies Club are frequently held on-site. An ideal location and fully equipped accommodation units are hallmarks of this 5-star serviced apartment in Ha Noi. Safe and private, the Somerset West Lake Serviced Residences is an ideal residence for business and leisure travelers alike.
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Recent customer comments

Filter by Traveler Type
All reviews (324)

Business travelers (134)

Couples (82)

Solo travelers (42)

Families with young children (43)

Families with older children (12)

Groups (11)

Very Good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (324)
Sort by:
Sebastien C. Business travelers
France, November 22, 2015
Below expectations

Rooms size is ok. Secure. Reasonable price.
Service below expectations. Not so clean. Rooms getting old. Would expect better from a Somerset residence. Lizard in the room ...
Siau M. Business travelers
Malaysia, November 09, 2015
Nice Hotel

Clean, comfort, all included
There's everything included, Gym, pool, laundry.. enjoy inside hotel.
Gary C. Business travelers
Singapore, November 02, 2015
Service Appartment with breakfast

big size room
It is not a hotel but a service apartment. The room is a little run down but you get a very big room. There is not much variation for B/F but you have to pay for it.
Jeffrey B. Couples
United Kingdom, October 20, 2015
Convenient Business location.

Room comfort, Excellent buffet breakfast, location
For 2 nights the booking was fine.
Nigel S. Business travelers
United Kingdom, October 15, 2015
Nice suite apartment. Helpful staff.

Room was very nice and spacious, front desk staff we helpful, location good for work
Good and easy. A bit expensive compared to other options in Hanoi but will stay again as stress free and convenient.
Mai D. Couples
Vietnam, November 24, 2015
Great view and service

Location, view, room facilities
Very comfortable stay
Edwin A. Business travelers
Philippines, October 01, 2015
Very nice hotel

West Lake is just at the back of the hotel which is good for an early morning jog; rooms are clean; and hotel staff are very helpful.
Very nice hotel. Quiet and accessible to various places in Hanoi. Would recommend it to business travelers who will stay in Hanoi for a week or more.
Sawitee S. Business travelers
Thailand, October 18, 2015
A short stay

value for money
Freny P. Couples
Australia, September 04, 2015
Great place for a holiday

accommodation, amenities, service
exceptional staff, courteous and extremely pleasant
Richard J. Couples
Canada, September 22, 2015
Good bang for the buck.

Friendly staff, clean, and quiet area.
The staff was nice and decent in their English abilities. Quiet area looking close to west lake of Hanoi. Location was decent about $5 to old town(quarters). Pool was decent but they have a nice work out area. Room service was good and cheap. Good bang for the buck overall.

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