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Very good 7.5
Based on 349 reviews

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Very good



based on 349 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.9
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 6.2
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koh J. from Singapore
Couples
Stayed 4 nights in May 2013
ok
nice friendly staff
Book a two bed room residense but was given 2 room instead.
Reviewed August 13, 2013

Chin T. from Malaysia
Groups
Stayed 2 nights in August 2013
Nice hotel with improvements needed
Comfortable room. Good facility. Friendly staff
Everything was ok except for weak internet connection and poor breakfast.
Reviewed August 07, 2013

Gael V. from France
Solo travelers
Stayed one night in April 2013
Serviced appartment for affordable price
Large roomswell equipped with small kitchen and washing machine + nice garden with swimming pool and gym
Pros : large rooms, well designed, similar to other sommerset or Ascott hotel so not surprise washing machine so you can make you own basic laundry gym well equipped nice garden with swimming pool affordable price although I have noticed it is cariable depending on the week / day you choose Cons : location outside of the center of Hanoi : you need a taxi if you want to go there and plan at least 20 - 30 min (it is not far but traffic in Vietnam can be heavy) In summary, this is hotel I stayed before and I will continue to choose with regards to its facilities, the large comfortable rooms and an afforable price.
Reviewed July 18, 2013

premshankar U. from Thailand
Couples
Stayed 2 nights in May 2013
ืlarge and clean room, very good service
nice and clean, convenience to dinning and good sevice
Very impressive service with smiling face. The room was very comfortable clean and large even the baht room was so clean.
Reviewed July 16, 2013

Jeffrey B. from Indonesia
Business travelers
Stayed 2 nights in June 2013
Excellent apartment layout with full ammenities
Fully-equiped kitchen, good view of the lake, cozy and friendly hotel
Reviewed June 27, 2013

Jeffrey B. from Indonesia
Business travelers
Stayed one night in June 2013
Apartment-layout room with complete ammenities
West Lake Tay Ho facing, apartment layout, complete facilities with washing machines, full kitchen equipment and dining utensil
Reviewed June 27, 2013

Bellum T. from Singapore
Business travelers
Stayed 2 nights in October 2012
comfortable
comfortable
Reviewed June 17, 2013

Bellum T. from Singapore
Business travelers
Stayed one night in October 2012
comfortable
comfortable
Reviewed June 17, 2013

Bellum T. from Singapore
Business travelers
Stayed one night in November 2012
comfortable
big clean room. Will upgrade u if what u book is full
Reviewed June 17, 2013

Bellum T. from Singapore
Business travelers
Stayed 3 nights in March 2013
Comfortable
Normally they will upgrade you if what u book is full
Reviewed June 17, 2013