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Somerset West Lake Serviced Residences

No.254 D Thuy Khue, Tay Ho District, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
279 reviews

Value for Money
7.8
Location
7.1
Staff Performance
8.3
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
6.2
All reviews (279)
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Wei K. Business travelers Malaysia, June 28, 2014
small hotel...bad breakfast

location, location, location
5
aircon is not cold, lift is lousy, staff not too friendly.
Ying H. Couples Singapore, June 17, 2014
Great room and awesome stay!

Value for money, free breakfast, accessibility
7.7
Great stay. Room was very clean and comfortable, though the pillows were too soft!
Jian W. Business travelers Singapore, May 30, 2014
Somerset is a wonderful place

Security, staffs service, room clean
7.7
I had a wonderful stay, staffs are awesome, room are up to expectation,good for short or long term stay, wonderful place indeed.
Gaon L. Business travelers South Korea, May 12, 2014
Room was great

room, view, location
10
It is located nearby west lake, it was good to take a walk at night time. View was great and swimming pool was very nice.
Gaon L. Couples South Korea, May 11, 2014
Great great great

Room, Staff, location
10
Room was very cozy and view was great! Staff were very friendly and helpful. Breakfast was small but very practical. I would like to visit again.
Siew L. Couples Singapore, May 4, 2014
Well balance with shopping, food and culture.

clean room, quiet and transport availability.
7.7
Our stay was great, especially with the help of warm, friendly, helpful and attentive hotel staffs.
Soo B. Business travelers South Korea, March 29, 2014
Great Facility, Cozy Room, and great service

Great Facility, Cosy Room, and great service
8.7
Whenever I visit Hanoi, I always stay at Somerset West Lake. The facility is nice and cosy with kind staff and service. Highly recommend if you are staying for the business or the family trip.
Ha P. Solo travelers Vietnam, March 22, 2014
good accommodation at good price

Room, attitude and price
8.3
I like the room and the attitude of staff. They are all good and the price is reasonable.
Cy C. Business travelers Singapore, March 15, 2014
convenience, comfortable, nice

near to West Lake, nice room, attentive staffs.
8.7
It is located just beside the tourist attraction the Hanoi West Lake. The staffs are able to speak good English language. Room was very nice and comfortable. Restaurant was with international menu.
Yuki N. Business travelers Japan, March 14, 2014
good for long stay

Room cleanness, lake views good work desk
7
Stayed 3 nights. I was mostly satisfied with the services during my stays. Normally hotel doesn't provide breakfast for agoda customer but luckily BF wa provided thanks to the promotion. Japanese newspaper NIKKEI was available but 1 day late delivery. My room was upgraded to 1 bed room due to full booking of studio.

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