arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.5
Based on 346 reviews

Recent customer comments

Filter by traveler type
Very good



based on 346 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.8
  • Location 7.1
  • Room Comfort/Standard 7.9
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 6.2

Brian R.
United Kingdom
June 16, 2015
Over rated
size of room,female staff very good , layout
Over all the Staff especially the Ladies were very polite and very helpful.how ever the Men who work restaurant were very very lazy,more interested in surfing the net Icould not believe they were doing this at breakfast time,the only time of the day people were in the restaurant.

YOON J.
South Korea
June 12, 2015
clean, kindly, calm..
clean, kindly, calm..
clean, kindly, calm..

YOON J.
South Korea
June 12, 2015
clean, kindly, calm..
clean, kindly, calm..
clean, kindly, calm..

Lindsay N.
United States
May 13, 2015
Great stay
Comfort, location, and good view
The breakfast needs some improvement to achieve a 5* standard. Other than that, everything is great.

Eng C.
Singapore
April 07, 2015
Relax and comfortable stay in Hanoi
English spoken, friendly staff and clean enviroment

Yu C.
China
March 21, 2015
Good
Location, view

seongsoo H.
South Korea
March 14, 2015
its good condition but breakfast
cozy and kind staff. near west lake.
Good staff service with fine swimming pool.

Thanh P.
Vietnam
February 10, 2015
Good
Quite, clean and private
Happy

Koh A.
Singapore
January 17, 2015
Nice view
Cooking

Edward B.
United Kingdom
January 05, 2015
Poor Service
Good Location
I was disappointed with my staff this time. It has been good in previous trips but there were so many things in the room that went wrong and I didnt get any help from the staff. I asked them to speak to the duty manager but (if asked) wasnt willing to speak to me. I hope it is better next time if i should stay.