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Very good 7.5
Based on 349 reviews

Recent customer comments

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Very good



based on 349 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.9
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 6.2

vania S.
Australia
July 12, 2015
These guys were fantastic!
they went out of their way to make sure I was ok after I was unwell in my stay in hanoi
The staff were amazing! I only stayed 2 nights and my first night I was unwell and ended up in hospital and the staff went out of their way to make sure I was ok the next day. They also accompanied us to the hospital.

Jay A.
Philippines
July 01, 2015
Everything is good except the lowsy breakfast
the comfort of room
Stayed one night everything was ok except the breakfast

Brian R.
United Kingdom
June 16, 2015
Over rated
size of room,female staff very good , layout
Over all the Staff especially the Ladies were very polite and very helpful.how ever the Men who work restaurant were very very lazy,more interested in surfing the net Icould not believe they were doing this at breakfast time,the only time of the day people were in the restaurant.

YOON J.
South Korea
June 12, 2015
clean, kindly, calm..
clean, kindly, calm..
clean, kindly, calm..

YOON J.
South Korea
June 12, 2015
clean, kindly, calm..
clean, kindly, calm..
clean, kindly, calm..

Lindsay N.
United States
May 13, 2015
Great stay
Comfort, location, and good view
The breakfast needs some improvement to achieve a 5* standard. Other than that, everything is great.

Eng C.
Singapore
April 07, 2015
Relax and comfortable stay in Hanoi
English spoken, friendly staff and clean enviroment

Yu C.
China
March 21, 2015
Good
Location, view

seongsoo H.
South Korea
March 14, 2015
its good condition but breakfast
cozy and kind staff. near west lake.
Good staff service with fine swimming pool.

Thanh P.
Vietnam
February 10, 2015
Good
Quite, clean and private
Happy