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Very good 7.5
Based on 344 reviews

Recent customer comments

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Very good



based on 344 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.5
  • Location 7.1
  • Room Comfort/Standard 7.9
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 6.2

8 YOON J.
South Korea
June 12, 2015
clean, kindly, calm..
clean, kindly, calm..
clean, kindly, calm..

8 YOON J.
South Korea
June 12, 2015
clean, kindly, calm..
clean, kindly, calm..
clean, kindly, calm..

8.3 Lindsay N.
United States
May 13, 2015
Great stay
Comfort, location, and good view
The breakfast needs some improvement to achieve a 5* standard. Other than that, everything is great.

7 Eng C.
Singapore
April 07, 2015
Relax and comfortable stay in Hanoi
English spoken, friendly staff and clean enviroment

9.3 Yu C.
China
March 21, 2015
Good
Location, view

8.7 seongsoo H.
South Korea
March 14, 2015
its good condition but breakfast
cozy and kind staff. near west lake.
Good staff service with fine swimming pool.

7.3 Thanh P.
Vietnam
February 10, 2015
Good
Quite, clean and private
Happy

7.7 Koh A.
Singapore
January 17, 2015
Nice view
Cooking

6.7 Edward B.
United Kingdom
January 05, 2015
Poor Service
Good Location
I was disappointed with my staff this time. It has been good in previous trips but there were so many things in the room that went wrong and I didnt get any help from the staff. I asked them to speak to the duty manager but (if asked) wasnt willing to speak to me. I hope it is better next time if i should stay.

8.7 Bernard G.
Malaysia
January 03, 2015
Space
Comfortable, spacious, good service
We have enjoyed the tranquillity, the space and the excellent service. We expected a better view and a more tranquil evironament.. Over all we loved it!