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Somerset West Lake Serviced Residences

No.254 D Thuy Khue, Tay Ho District, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
258 reviews

Value for Money
7.7
Location
7.0
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
6.2
All reviews (258)
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Edward B. Solo travelers United Kingdom, August 18, 2013
Nice view - Rubbish Breakfast

View, Room, location
6.7
I normally stay at the Somerset at Hanoi Towers which I prefer. I didn't find staff as nice but overall the room was good and view was beautiful over the west lake. Breakfast was terrible.
Jang C. Business travelers Singapore, August 15, 2013
Place are nice and quite with good GYM.

Spacious room, quite and good GYM. Breakfast are OK. Staff are very antitive.
8.7
Better than other 4 star hotel, no tourist making lot of noicce. Peaceful and quite.
Tetsuya K. Families with young children Japan, August 14, 2013
nice staff, friendly, location

staff, location, pool
10
I would like to stay here again with child. all staff were very kind and friendly.
Chin C. Groups Malaysia, August 4, 2013
Nice hotel with improvements needed

Comfortable room. Good facility. Friendly staff
6.7
Everything was ok except for weak internet connection and poor breakfast.
Chua G. Business travelers Malaysia, June 26, 2013
close to airport

nice breaksfast, helpful staffs and clean room
6.7
Jeffrey B. Business travelers Indonesia, June 15, 2013
Excellent apartment layout with full ammenities

Fully-equiped kitchen, good view of the lake, cozy and friendly hotel
7.7
Jeffrey B. Business travelers Indonesia, June 14, 2013
Apartment-layout room with complete ammenities

West Lake Tay Ho facing, apartment layout, complete facilities with washing machines, full kitchen equipment and dining utensil
8
Koh Z. Couples Singapore, May 27, 2013
ok

nice friendly staff
8.7
Book a two bed room residense but was given 2 room instead.
Chris B. Couples United Kingdom, May 27, 2013
Excellent, comfortable, relaxing.

The staff were very helpful & friendly. The pool was very peaceful & clean. The internet in the room was very fast.
9
Excellent. The staff helped us with any problems very quickly. It was nice to be in a more peaceful part of Hanoi with the option of a short taxi into the centre when we needed.
Calvin T. Couples Singapore, May 26, 2013
Location abit off for central

Quiet, good view if you get the room facing the lake, clean room.
6.3

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