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Somerset West Lake Serviced Residences

No.254 D Thuy Khue, Tay Ho District, Ba Dinh District, Hanoi, Vietnam (Show on map)

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Somerset West Lake Serviced Residences Hanoi - Guest Room Somerset West Lake Serviced Residences Hanoi - Guest Room
Area: Ba Dinh District Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

from 308 reviews

Value for Money
7.8
Location
7.1
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
6.3
All reviews (308)
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Alain P. Couples France, November 16, 2013
if you want to escape the buzz of central Hanoi

comfort, location, quietness
8.3
a pleasant and well looked after serviced residence nearby the West Lake. Good pick if you want to escape the buzz of central Hanoi without being too far from it. Nice gardens with view on the lake and swimming pool
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Jeannette K. Couples Canada, November 3, 2013
Excellent hotel with great service

Location-Great Room-Excellent Gym
10
Great location with excellent facilities. Room décor is excellent and very quiet and peaceful
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Kwon H. Business travelers South Korea, October 13, 2013
cozy residence hotel by somerset

quite, elegant and trained staffs
8
a bit old facilities, but still ramains as first consideration for relaxed time with beautiful lake view.
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Ho S. Business travelers Malaysia, October 2, 2013
large room with very comfortable bed

very nice staff with good rooms
7.3
staff and rooms were great. location wise, it is alright if you dont mind abit out from the town area. hotel food was ok.
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Chung-Wen L. Business travelers Taiwan, September 30, 2013
super hotel

view, room, staff
9
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Sangin L. Couples South Korea, September 21, 2013
Very clean room and good for making food at hotel

clean and big room
7
For the room was really great. But check-in time takes like forever. They have to do so many things for check-in. Staff's english speaking was okay but at the night, one of the stafss English was so poor.
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John E. Business travelers Singapore, September 12, 2013
Locaiton

Location, sea view and easy to get taxi
5
Its a somerset residences,and rated 5 stars, disappointed with the room. No amenities, except for a bottle of all purpose soap bottle. Hair dresser was basically useless with similar wind as generated by a hand held fan. Room was ok, but bed sheets felt that it has been in used for the last 3 years. Seriously.
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Maria A. Families with young children Philippines, September 2, 2013
Great for long stays

It had a well equipped kitchen, a clothes washer/dryer, and it even had an iron & ironing board. The internet/wifi connection was great. Clean and well-maintained.
9
We had a comfortable and relaxing stay and the staff were friendly and accommodating.
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Duc T. Couples Australia, August 30, 2013
Been here before, still good

Good location, Large room, Clean
7.3
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Edward B. Solo travelers United Kingdom, August 18, 2013
Nice view - Rubbish Breakfast

View, Room, location
6.7
I normally stay at the Somerset at Hanoi Towers which I prefer. I didn't find staff as nice but overall the room was good and view was beautiful over the west lake. Breakfast was terrible.
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