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Very good 7.5
Based on 346 reviews

Recent customer comments

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Very good

based on 346 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.8
  • Location 7.1
  • Room Comfort/Standard 7.9
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 6.2

Rozailey M.
January 15, 2014
Playground for children, Indoor play room, excellent service
I stay with my family. It was winter so we stay indoor most of the time. The place has good facilities if you have children.

Jeannette K.
January 14, 2014
Excellent hotel with great service
Location-Great Room-Excellent Gym
Great location with excellent facilities. Room décor is excellent and very quiet and peaceful

January 14, 2014
Perfect experience.
Guesthouse with kitchen. Bar counter. Room status.

Thi N.
January 13, 2014
fantastic for long stay, save a lot
built-in kitchen with everything to serve a family, a great washing machine with store dry, a room for kids to play, grocery shopper for you
Fantastic. Really love it although we stay for 3 dáy

A.T. K.
December 25, 2013
peaceful and great view of west lake
quiet, spacious service apartment
Had a peaceful and quiet stay with excellent view of West lake. Its spacious and the location is superb if you have your own transport or you do not need to go to the old quarter daily. Although the facilities were well maintained the carpet has seen better days. Breakfast is at best basic.

Carol H.
December 01, 2013
Great --relaxing place
Large living area and kitchen

Chua H.
October 23, 2013
close to airport
nice breaksfast, helpful staffs and clean room

Kwon H.
South Korea
October 23, 2013
cozy residence hotel by somerset
quite, elegant and trained staffs
a bit old facilities, but still ramains as first consideration for relaxed time with beautiful lake view.

chung-wen L.
October 10, 2013
super hotel
view, room, staff

Ho P.
October 06, 2013
large room with very comfortable bed
very nice staff with good rooms
staff and rooms were great. location wise, it is alright if you dont mind abit out from the town area. hotel food was ok.