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Somerset West Lake Serviced Residences

No.254 D Thuy Khue, Tay Ho District, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
270 reviews

Value for Money
7.8
Location
7.0
Staff Performance
8.3
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
6.2
All reviews (270)
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Jang W. Families with older children South Korea, August 16, 2014
reasonable price, small room

room rate, kind staff
5.3
old fashioned, and small... I guess this hotel was build about 20years ago..Not sure~! This hotel is just for sleep for 1 or 2 days.. That's enough...
Anh N. Families with young children Vietnam, August 2, 2014
Great value for 5 star service

Room type, lake view, hotel facility
9
This is our second time in this hotel. We book an executive studio with lake view, which has siting area separated from bedroom, a fully equiped with small kitchen and washing machine. The whole studio is spacious, new and with a balcony looking to the West Lake. The place is very clean and confortable so we did feel at home rather than in a hotel. Breakfasts are quite generous with great choice of hot foods and salads. My little son enjoyed the smimming pool where we enjoyed the small but nice gym. One can also jog along the lake road in the morning, which is just in the back gate of the hotel. The hotel is about 3-4 km from the city center but one can get there by taxi easily and quite cheap. Srongly recommended for families and for a relatively long stay (a week or more). We would come again to this hotel next time in Hanoi.
Michael V. Business travelers United States of America, July 16, 2014
Great place for business travel.

Pool, gym, and the housekeeping service.
8.3
Excellent.
Matthew B. Solo travelers United States of America, July 16, 2014
Wonderful place for the business traveler

Pool, location on West Lake, courteous staff
9.3
I stayed for a week on business and was entirely happy. The rooms have their own washer-dryers, saving the need to pay high rates for laundry. The hotel is right on West Lake, allowing beautiful views and direct access to lakeside strolling and eating.
Trang N. Families with young children Vietnam, July 13, 2014
Great location for family weekend

Great location. Great staff service. Value for money
9.7
We had a nice weekend here with my children.
Wei K. Business travelers Malaysia, June 28, 2014
small hotel...bad breakfast

location, location, location
5
aircon is not cold, lift is lousy, staff not too friendly.
Ying H. Couples Singapore, June 17, 2014
Great room and awesome stay!

Value for money, free breakfast, accessibility
7.7
Great stay. Room was very clean and comfortable, though the pillows were too soft!
Jian W. Business travelers Singapore, May 30, 2014
Somerset is a wonderful place

Security, staffs service, room clean
7.7
I had a wonderful stay, staffs are awesome, room are up to expectation,good for short or long term stay, wonderful place indeed.
Gaon L. Business travelers South Korea, May 12, 2014
Room was great

room, view, location
10
It is located nearby west lake, it was good to take a walk at night time. View was great and swimming pool was very nice.
Gaon L. Couples South Korea, May 11, 2014
Great great great

Room, Staff, location
10
Room was very cozy and view was great! Staff were very friendly and helpful. Breakfast was small but very practical. I would like to visit again.

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