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Somerset West Lake Serviced Residences

No.254 D Thuy Khue, Tay Ho District, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
104 reviews

Value for Money
7.9
Location
7.0
Staff Performance
8.2
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
6.1
Business travelers (104)
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Wei K. Business travelers Malaysia, June 28, 2014
small hotel...bad breakfast

location, location, location
5
aircon is not cold, lift is lousy, staff not too friendly.
Jian W. Business travelers Singapore, May 30, 2014
Somerset is a wonderful place

Security, staffs service, room clean
7.7
I had a wonderful stay, staffs are awesome, room are up to expectation,good for short or long term stay, wonderful place indeed.
Gaon L. Business travelers South Korea, May 12, 2014
Room was great

room, view, location
10
It is located nearby west lake, it was good to take a walk at night time. View was great and swimming pool was very nice.
Cy C. Business travelers Singapore, March 15, 2014
convenience, comfortable, nice

near to West Lake, nice room, attentive staffs.
8.7
It is located just beside the tourist attraction the Hanoi West Lake. The staffs are able to speak good English language. Room was very nice and comfortable. Restaurant was with international menu.
Yuki N. Business travelers Japan, March 14, 2014
good for long stay

Room cleanness, lake views good work desk
7
Stayed 3 nights. I was mostly satisfied with the services during my stays. Normally hotel doesn't provide breakfast for agoda customer but luckily BF wa provided thanks to the promotion. Japanese newspaper NIKKEI was available but 1 day late delivery. My room was upgraded to 1 bed room due to full booking of studio.
Chiquita P. Business travelers Philippines, February 22, 2014
accommodating

nice room, good service and fast check in
6.7
Has great stay, friendly staff and nice service.
Anh T. Business travelers Vietnam, January 22, 2014
Good hotel for Business man

Clean, comfortable, and quiet.
7
It was ok, i like this hotel. Will come back again :)
Zhiwei L. Business travelers China, January 11, 2014
Perfect experience.

Guesthouse with kitchen. Bar counter. Room status.
9.3
Kwon H. Business travelers South Korea, October 13, 2013
cozy residence hotel by somerset

quite, elegant and trained staffs
8
a bit old facilities, but still ramains as first consideration for relaxed time with beautiful lake view.
Ho S. Business travelers Malaysia, October 2, 2013
large room with very comfortable bed

very nice staff with good rooms
7.3
staff and rooms were great. location wise, it is alright if you dont mind abit out from the town area. hotel food was ok.

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