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Somerset West Lake Serviced Residences

No.254 D Thuy Khue, Tay Ho District, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
69 reviews

Value for Money
7.4
Location
6.9
Staff Performance
8.0
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
7.7
Food/Dining
6.3
Couples (69)
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Ying H. Couples Singapore, June 17, 2014
Great room and awesome stay!

Value for money, free breakfast, accessibility
7.7
Great stay. Room was very clean and comfortable, though the pillows were too soft!
Gaon L. Couples South Korea, May 11, 2014
Great great great

Room, Staff, location
10
Room was very cozy and view was great! Staff were very friendly and helpful. Breakfast was small but very practical. I would like to visit again.
Siew L. Couples Singapore, May 4, 2014
Well balance with shopping, food and culture.

clean room, quiet and transport availability.
7.7
Our stay was great, especially with the help of warm, friendly, helpful and attentive hotel staffs.
Atreyee P. Couples India, November 19, 2013
Great, it was in the business distrctrict a little

The Laundry, in the room . This was a service apartments
8.3
Great :) . The kitchen staff were helpful to cook up a meal even though we arrived late in the night
Alain P. Couples France, November 16, 2013
if you want to escape the buzz of central Hanoi

comfort, location, quietness
8.3
a pleasant and well looked after serviced residence nearby the West Lake. Good pick if you want to escape the buzz of central Hanoi without being too far from it. Nice gardens with view on the lake and swimming pool
Jeannette K. Couples Canada, November 3, 2013
Excellent hotel with great service

Location-Great Room-Excellent Gym
10
Great location with excellent facilities. Room décor is excellent and very quiet and peaceful
Sangin L. Couples South Korea, September 21, 2013
Very clean room and good for making food at hotel

clean and big room
7
For the room was really great. But check-in time takes like forever. They have to do so many things for check-in. Staff's english speaking was okay but at the night, one of the stafss English was so poor.
Duc T. Couples Australia, August 30, 2013
Been here before, still good

Good location, Large room, Clean
7.3
Koh Z. Couples Singapore, May 27, 2013
ok

nice friendly staff
8.7
Book a two bed room residense but was given 2 room instead.
Chris B. Couples United Kingdom, May 27, 2013
Excellent, comfortable, relaxing.

The staff were very helpful & friendly. The pool was very peaceful & clean. The internet in the room was very fast.
9
Excellent. The staff helped us with any problems very quickly. It was nice to be in a more peaceful part of Hanoi with the option of a short taxi into the centre when we needed.

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