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Somerset West Lake Serviced Residences

No.254 D Thuy Khue, Tay Ho District, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
35 reviews

Value for Money
7.8
Location
7.0
Staff Performance
8.5
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
6.3
Solo travelers (35)
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Matthew B. Solo travelers United States of America, July 16, 2014
Wonderful place for the business traveler

Pool, location on West Lake, courteous staff
9.3
I stayed for a week on business and was entirely happy. The rooms have their own washer-dryers, saving the need to pay high rates for laundry. The hotel is right on West Lake, allowing beautiful views and direct access to lakeside strolling and eating.
Ha P. Solo travelers Vietnam, March 22, 2014
good accommodation at good price

Room, attitude and price
8.3
I like the room and the attitude of staff. They are all good and the price is reasonable.
Frank E. Solo travelers Netherlands, February 19, 2014
Prima prijs/qualiteitsverhouding

Friendly helpfull staf, spacious room, good wifi
8.3
We stayed here because of a cancellation elsewhere. The hotel was good for a short stay. It is out of the way of the centre and backpack area and in the area behind the hotel is not so much to do and to see. But the situation at the Westlake makes it just fine. Nice pool, spacious rooms and very helpful and friendly staf makes it a comfortable place to stay.
Loan N. Solo travelers Vietnam, February 3, 2014
Nice convenient place close to West Lake

Lake view, room size, cleanliness
7
Stayed in the studio premier for 3 nights and the room has a nice view over the pool and West Lake. Room size is large for a studio and very comfortable. Will come back again.
Carol H. Solo travelers Australia, November 27, 2013
Great --relaxing place

Large living area and kitchen
10
Andrew K. Solo travelers United States of America, November 16, 2013
Big room n nice pool view

Good service, nice staffs, big room
6
It is Serviced residence. Good price n spacious room with living room n kitchen area. Every thing even more expectation.
Edward B. Solo travelers United Kingdom, August 18, 2013
Nice view - Rubbish Breakfast

View, Room, location
6.7
I normally stay at the Somerset at Hanoi Towers which I prefer. I didn't find staff as nice but overall the room was good and view was beautiful over the west lake. Breakfast was terrible.
Gael V. Solo travelers France, April 22, 2013
Serviced appartment for affordable price

Large roomswell equipped with small kitchen and washing machine + nice garden with swimming pool and gym
9.3
Pros : large rooms, well designed, similar to other sommerset or Ascott hotel so not surprise washing machine so you can make you own basic laundry gym well equipped nice garden with swimming pool affordable price although I have noticed it is cariable depending on the week / day you choose Cons : location outside of the center of Hanoi : you need a taxi if you want to go there and plan at least 20 - 30 min (it is not far but traffic in Vietnam can be heavy) In summary, this is hotel I stayed before and I will continue to choose with regards to its facilities, the large comfortable rooms and an afforable price.
Tam J. Solo travelers China, March 8, 2013
Nice comfortable hotel

Room amenities, beds, kitchen
7
Michael N. Solo travelers United Kingdom, February 15, 2013
Good facilities

Length of swimming pool
8
the hotel is a bit out of the way from the old quarter but it is right by west lake so there it is a good location if you want to get away from the hustle and bustle of hanoi. the room i had been given didn't have a view of westlake as advertised so i had to ask to change the room. the room facilities were excellent though. the gym was small but had modern treadmills and multi-function weight machines. the swimming pool was a good size for a proper swim although it was very cold in the water at that time of year. the only real criticism was the quality of some of the food at breakfast. even allowing for tet shortages the quality of the noodles was extremely poor.
Sightseeing/Attractions Tip: Nice walks from the hotel along Westlake in both directions.

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