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Somerset West Lake Serviced Residences

No.254 D Thuy Khue, Tay Ho District, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
34 reviews

Value for Money
8.1
Location
7.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
6.3
Families with young children (34)
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Thi H. Families with young children Vietnam, January 10, 2014
fantastic for long stay, save a lot

built-in kitchen with everything to serve a family, a great washing machine with store dry, a room for kids to play, grocery shopper for you
8.7
Fantastic. Really love it although we stay for 3 dáy
Rozailey M. Families with young children Singapore, December 29, 2013
Excellent!

Playground for children, Indoor play room, excellent service
7.3
I stay with my family. It was winter so we stay indoor most of the time. The place has good facilities if you have children.
A.T. K. Families with young children Malaysia, December 25, 2013
Well managed service apartment.

Located next to Westlake our aparment has a good view of the lake. The gym is well equipped.
6
Maria A. Families with young children Philippines, September 2, 2013
Great for long stays

It had a well equipped kitchen, a clothes washer/dryer, and it even had an iron & ironing board. The internet/wifi connection was great. Clean and well-maintained.
9
We had a comfortable and relaxing stay and the staff were friendly and accommodating.
Tetsuya K. Families with young children Japan, August 14, 2013
nice staff, friendly, location

staff, location, pool
10
I would like to stay here again with child. all staff were very kind and friendly.
Eliseo D. Families with young children Australia, May 11, 2013
good! everything i needed was there.

cheap, clean, value for money
6.3
Good.the facilities were good and the staff very friendly and helpful; they do how ever need to brush up on there english.
Vu L. Families with young children Canada, November 10, 2012
Great place for kids/famiily

Full kitchen, large family dining area
6.7
Just a great place for anyone traveling with young kids. Not too far from the city center and just foot steps from the WEST lake. The full kitchen makes it a breeze to cook for young kids. Staff was always friendly and accommodating. Overall, great place
Amitabh P. Families with young children Singapore, September 3, 2012
Nice hotel with excellent staff and location

Location and friendly staff
7.3
Decent room size and impressive gymnasium. The breakfast buffet spread was really nice. The rooms are very quiet although the hotel is located on the main road with a lot of vehicular traffic. The taxi ride to the main shopping area is just about 10 mins. Taxis are also very easily available from the lobby.
Amitabh P. Families with young children Singapore, September 1, 2012
Lovely hotel with amazing staff. Excellent service

Service,location
7.7
Travelling with kids. Was taken care of very well by the hotel staff. Highly recommend to families. Location was superb, away from the hustle bustle of the city centre and yet very near to Old Quarter, the main shopping area.
Paul M. Families with young children United Kingdom, August 27, 2012
Very nice residences with very pleasant service

All the facilities you need in the room. Fast internet connection.
8
A very pleasant stay with friendly staff. The kids loved the swimming pools as well as the small outside childrens play area. As a serviced apartment it made a great alternative to a hotel for us being a family with two small children. The facilities such as washing machine, cooking area, and fridge all made it much easier than a hotel, and the fast free internet connection made it great for using notebooks and IPads to keep the kids entertained inside as well as outside.

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