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Somerset West Lake Serviced Residences

No.254 D Thuy Khue, Tay Ho District, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 90
Free Wi-Fi

Recent customer reviews

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Pleasant

6.7

based on
8 reviews

Value for Money
6.8
Location
5.8
Staff Performance
8.5
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.0
Food/Dining
5.0
Families with older children (8)
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Jang W. Families with older children South Korea, August 16, 2014
reasonable price, small room

room rate, kind staff
5.3
old fashioned, and small... I guess this hotel was build about 20years ago..Not sure~! This hotel is just for sleep for 1 or 2 days.. That's enough...
Michelle S. Families with older children Australia, May 20, 2013
A very comfortable two bedroom apartment

airconditioning,pool and size of rooms
8.3
Siow Y. Families with older children Mauritius, October 5, 2012
Lovely hotel with nice rooms

The room size is good
6.3
the lake view is beautiful and refreshing. location is a little off from the centre. we had organized tours on the two days we stayed there so it was not a problem for us. the washing/drying machine is a big advantage since we started our holidays 5 days before. more variety of food for breakfast would have been a plus. they also have a storage to keep our luggage when we went to visit halong bay.
Restaurant Tip: We had dinner at the restaurant and the food was OK.
Tomoko Y. Families with older children Japan, July 11, 2012
とても清潔なホテルでした。

スタッフは、とても感じがよかった。部屋は豪華ではなかったが、とても清潔だった。備え付けの洗濯機、電子レンジもとても清潔で使いやすかった。
7.7
スタッフの対応は、感じがよかったが、慣れていない人が多いように感じた。 予約が見つからないと、チェックイン時に言われて、困った。 また、チェックアウト時にも、部屋をチェックするから、しばらく待っていてくださいと言われて、そのままずっと待ったが、ほかの客に観光案内を始めたので、もう行ってもいいかと聞くと、「すみません、忘れていました」と言われた。
Kwanghae J. Families with older children South Korea, January 19, 2014
가족들하고 오기에는 적당한 레지던스 호텔임

6.7
Taeuk K. Families with older children South Korea, November 19, 2012
조요한다

위치가 구시가지와 떨어져 조용하다
7
조용한 저녁을 보내기에 맞다 조식은 별로고 이동할려면 택시를 타고 이동해야한다 주위에 이용할 만한 옵션들이 없다
Hotel Feature Tip: 조용하다 이동하기는 불편하다 다음에 예약하면 서호쪽 에 묵겠다
Osoon N. Families with older children South Korea, May 1, 2012
호수가 보이는 콘도같은 호텔

취사가 가능해요
5.3
5성급이라 기대를 하고 갔는데 다른 소머셋호텔보다 별로였어요. 호텔 로비도 소박하고 수영장도 작았어요. 아침식사는 부페식이 아니라 서양식 스파게티와 베트남식 음식중 두가지를 고르는거였어요..객실에서 취사가 가능했지만 우리는 직접해먹지 않아서 그다지 소용은 없었어요. 만약 직접 음식을 해먹는다면 유용할것 같아요.
Hotel Feature Tip: 객실내 취사가 가능해요
Jin Y. Families with older children South Korea, April 30, 2012
편안하게 쉴 수 잇는 호텔

위치, 수영장
7
수영장에서 서호를 볼수 잇어서 편안하고 좋은 느낌이다. 야외 수영장도 그럭저럭 쓸만하다 (수심 1.2m) 그래서 어린이 동반 가족에게는 좋다. 주변에 식당등이 없어서 택시를 타고 나가야 한다.
 

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