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About Sorowwa Resort & Spa

Description

Situated in Habarana, Sorowwa Resort & Spa features elegant and comfortable accommodation with free WiFi access in the entire property. Operating a 24-hour front desk, it features an outdoor pool, rooftop terrace and free parking on site. Offering lake views from the balcony, air-conditioned rooms come with a wardrobe, clothes rack, a personal safe and a flat-screen TV with satellite channels. Minibar and tea/coffee making facilities are also included. The en suite bathroom has shower facility, hairdryer and free toiletries. At Sorowwa Resort & Spa, friendly staff can assist guests with luggage storage and laundry services. A common lounge area is provided, while a restaurant serving tasty local cuisine is available on site. The property is approximately 46 km from SLAF Anuradhapura Airport.
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Features

Internet

  • Free Wi-Fi in all rooms

Transportation

  • Car park

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Check-in/check-out [express]
  • Luggage storage

On-site facilities

  • Smoking area
  • Shared lounge/TV area

Health and security

  • 24-hour front desk
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.7
  • Location 7.7
  • Room Comfort/Standard 8.3
  • Service 7.7
  • Value for Money 8.3
  • Food/Dining 7.3
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Abigail S. from Australia
Groups
Stayed 3 nights in January 2015
Lovely stay but the staff are lazy
Bed comfort, room comfort, location
Positives: beautiful location, with rooms looking over a lake. The rooms are spacious, clean and comfortable. It's within walking distance of all the towns facilities. The pool is lovely, but rarely gets sun so it is cold. I'm not sure what a previous reviewer was referring to about the nearby "slums". The houses around the hotel looked pretty standard to me and all the locals we encountered were incredibly friendly. Negatives: I don't like to be so harsh about people performance (customer service is a trying job) but the staff here are terrible. They are friendly and polite but try ordering anything and you have a 50% chance of getting it. Matters are made worse if you deviate from the standard menu, i.e. You can get a watermelon juice and you can get vodka, but try combining them and it just won't happen. You'll get a watermelon juice in one cup and a vodka shot in another (if you're lucky). The staff don't appear to be busy (they looked to outnumber guest 3:1, and more often than not they would be just standing around, so poor customer service was pretty unacceptable. The breakfast service is expensive and limited. Once again, despite being 1 of 4 people in the dining room I couldn't get my coffee order despite asking for it twice. You're better off going into town. Also I booked and paid for a 3 person room, but when only two checked in they gave us a 2 person room instead. I would have liked either the room I paid for, or a refund of the difference. It's not a major issue but it's poor form.
Reviewed January 11, 2015

John G. from Australia
Solo travelers
Stayed 4 nights in January 2014
Very relaxing, good food and excellent staff.
Very clean rooms and dining area. Staff attentive and friendly. Good place to relax.
Excellent very enjoyable hotel. The staff are very friendly and go out of their way to ensure your every need is met. The rooms are spacious and very clean . The views of the lake are magnificent and the hotel has a lovely pool and a small gym for work outs. It is central to going to the ancient cities around the area. I enjoyed my time there very much.
Reviewed January 18, 2014

Johannes H. from Germany
Business travelers
Stayed one night in December 2011
Good Bussiness Hotel
Confortable Bed
From my point of view, is it al Location to stay for one or two night when i travel in Bus. to this area in Sri Lanka, For longer Stay I found more confortable lodges near by.
Reviewed January 03, 2012

Tomoe M. from Japan
Solo travelers
Stayed one night in September 2013
ぞうが毎日出勤する
湖のほとり。ぞうがいつでも見れる。おいしい食事
体調を崩して3日延長して泊まりました。体調が悪く食欲がないと伝えるとライムをかけて食べると良いと言われ何でもライムを入れて食事をしました。ヨーロッパ方面のゲストが多かったのですが、最終日に日本食をアレンジしたディナーが出て感激しました。スタッフはフレンドリーで目の前にエレファントライドの乗り場があり像がすぐ目の前を通って行きます。外出出来なかったので一日中像を見て癒されていました。
Reviewed February 13, 2014

AYANO K. from Japan
Families with older children
Stayed 2 nights in October 2012
残念ながらスパはお薦めできません
像乗りが目の前にある。
【スパ】 ・事前に予約したはずのスパだったがその時間にスパスタッフが不在だった。 ・女性スタッフを頼んだのに男性スタッフに担当されそうになった。(全裸でマッサージを受けるのに!!) ・中と外の区切りがほとんどない状態なのでスパの最中 蚊に刺された。(虫除けなど気の利いたものはない) ・翌日、マッサージオイルが合わず全身に湿疹が出来てしまった。 【その他】 ・像乗り体験がホテルの目の前なので空いた時間に体験出来る。 ・ロフト付きのお部屋は広さも充分。目の前が湖、窓が大きく開放感もあり、またバスルームの大きさ も良し。  私達はそれ以外の普通のお部屋に宿泊しましたが、バスルームの特にシャワーがお粗末な感じがしま した。部屋自体は普通。ただ夜中雨漏りをしたようで、気づいたら寝ていた子供とベッドがビショ濡 れになりました。
Reviewed November 01, 2012

Karin B. from Israel
Solo travelers
Stayed one night in August 2013
מלון מפנק ומפואר
נקי, מעוצב יפה, מפנק
Reviewed August 06, 2013



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