The hotel is not able to make any reservations exclude the room reservations.
Guests are required to inform the property in advance, if guest will arrive at hotel after midnight (0:00AM Japan time).
The hotel can keep your baggage at the front desk before check-in and after check-out. However, the hotel can store your baggage only the check in/out date.
The hotel cannot hold oversize bags, large amounts of baggage, or items that require refrigeration or freezing.
For more information, please contact the hotel directly.
[Package Receiving and Storage]
In case of sending your bags or mail to the hotel ahead of time via a parcel delivery service, postal mail, and etc.., the shipping label must contain the name of the reserved guest and check-in date.
The hotel will hold items for one week before the check-in.
The hotel cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing.
The hotel is not responsible for any shipping fees. Please make a payment in advance. For more information, please contact each hotel.
Children and extra beds:
Extra beds are dependent on the room you choose, please check the individual room policy for more details.