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Sotetsu Fresa Inn Tokyo Kyobashi

2-11-1 Kyobashi, Chuo-ku, Ginza, Tokyo, Japan 104-0031 (Show on map)

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Area: Ginza Number of Rooms: 160
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 701 reviews

Value for Money
8.0
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
7.9
Food/Dining
6.4
All reviews (701)
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Dennis B. Couples United States of America, August 15, 2015
Suitable stay for one or two nights...

location, comfort and clean
8
Rooms are small, clean but typical Japan style. It's little bit far from Tokyo station but other hotels are probably higher priced. Ginza is an easy walk and the metro stations. I had an issue with my laundry bill. They did my laundry but tried to charge me much higher due to errors on the order. Japanese are always very friendly. But as in most of Asia, the customer is always wrong and expected to pay for any hotel errors. This is typical Asian style, very polite but poor customer service....
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Dennis B. Couples United States of America, August 14, 2015
Suitable stay

location, comfort and clean
7.3
Rooms are small, clean but typical Japan style. It's little bit far from Tokyo station but other hotels are probably higher priced. Ginza is an easy walk and the metro stations. I had an issue with my laundry bill. They did my laundry but tried to charge me much higher due to errors on the order. Japanese are always very friendly. But as in most of Asia, the customer is always wrong and expected to pay for any hotel errors. This is typical Asian style, very polite but poor customer service....
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Joseph R. Families with older children Netherlands, August 12, 2015
Nice stay at a good location. well performing staf

Location, Staff,
8
We had a 5 days stay in the hotel and we enjoyed it. the staff was very friendly and helpfull en spoke English. The location is quite and very near Tokyo station an this is ideal for daytrips. subway is even closer. the rooms are very small but this is Tokyo so we where prepared. we booked the rooms several months before so the price was, for tokyo, very reasonable. ( 75 euro 2 p room p night)
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Dennis B. Couples United States of America, August 9, 2015
Just enough

Value, Staff, Location
10
Staff was excellent and very helpful. Room was clean but small (typical Japanese style). Non-smoking room but could smell little bit of smoke.
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Sarinya H. Families with young children Thailand, August 5, 2015
easy access through everywhere

Location Location Location
7.3
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Sarinya H. Groups Thailand, August 2, 2015
Good Location

close to Tokyo Station
7.7
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Randall P. Couples Costa Rica, July 13, 2015
Great Location and easy access

Location, access, staff
8
Very Good, the location was perfect for Metro transportation, rooms small but expected anywhere in Tokyo. Ginza is a central point for many metro lines and very easy to access. Did not stayed much at the hotel but staff was always very gentle and supportive.
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Shiak H. Couples Malaysia, June 18, 2015
Location, nice decor, friendly staff

Location, nice decor, friendly staff
9.3
Small room, but friendly staff and nice location.
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Robert P. Couples South Africa, June 16, 2015
A well-placed base in Tokyo

location
6.7
Did not eat in the hotel but lots of good eateries nearby. An easy walk with fairly heavy wheeled luggage from Tokyo station for a mature couple. Walls between rooms are paper-thin so every time the person next door collided with the wall (happens a lot at night in these small Japanese rooms), one is wakened. I was generally happy with the hotel, but believe it is more 3-star than 4.
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Han Y. Groups Singapore, June 14, 2015
Good Value for Location

Location, Clean, Effective
8.7
It's difficult to find a cheap hotel around Tokyo station and this hotel, though needs some walking, is just fine. It is also easy to travel back to Haneda Airport using the Airport Rapid via Takaracho station which has an exit just behind the hotel.
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Customer Reviews - Sotetsu Fresa Inn Tokyo Kyobashi, Tokyo

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