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More about this hotel:
    Distance to airport:
  • Mactan-Cebu International Airport (4.4 Km)
    Customer comments:
  • "Big rooms", "Friendly staff", "Great swimming pools"
    Top nearby attractions:
  • Sutukil Seafood Market (1.6 Km / 20 min walk)
  • Mactan Shrine (1.6 Km / 20 min walk)
  • Mactan Island Dive Spots (2.3 Km / 28 min walk)
  • Mactan Island Golf Club (5.0 Km)

Note: Distances are measured as a straight line.

Sotogrande Hotel & Resort

Angasil Rd., Mactan Island, Mactan Island, Philippines 6015

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February 6, 2016 - February 8, 2016 | 2 nights
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Price per night
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Features of Sotogrande Hotel & Resort

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • car hire
  • coffee shop
  • concierge
  • elevator
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shuttle service

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • pool (kids)
  • private beach

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Filipino

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Resort Description
Located in Lapu Lapu, one of the country’s popular destinations, this beachfront property is...see more Located in Lapu Lapu, one of the country’s popular destinations, this beachfront property is located 15 minutes away from Cebu’s Mactan International Airport. Sotogrande Hotel & Resort features spacious guestrooms and suites, perfectly appointed and decorated in contemporary Filipino furnishings. Each guestroom is tastefully furnished and equipped with modern amenities. In addition, the friendly hotel staff will serve guests their best to meet all expectations. Sotogrande Hotel & Resort is an ideal place to stay for vacationers.
Resort Policies
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Recent customer comments

Filter by Traveler Type
All reviews (715)

Business travelers (27)

Couples (257)

Solo travelers (179)

Families with young children (131)

Families with older children (49)

Groups (72)

Very good
7.2
Value for Money
7.5
Location
6.0
Staff Performance
7.7
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
All reviews
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Cheng T. Couples
Hong Kong, January 19, 2016
Otherwise good

Friendly staff, value for money, spaciousness
7
The one disappointment this trip was the stoppage of water in our room on the first day. We came back from diving. My wife had just finished her shower and I started mine. Then the water became weak and eventually stopped. It took quite some time for housekeeping to restore the supply. But then the water was dirty (probably because of a burst pipe). I complained to the front desk. They just said housekeeping would take care of it. No one came. It probably would not have made any difference even if anyone had come. I let the water run for more than another 1/2 hours before I dared to step back into the tub. I felt that having the slightly not clear water was still better than having a salty body. I think housekeeping can do a better job in regular maintenance. Transport is another regular issue. It takes an extra 100 pesos to call a taxi to come to the resort. It is quite disproportionate to the fare, which if you go to Marina Mall in Mactan is only 130 pesos, or to Cebu of about 300. Otherwise the hotel is still value for money. The staff are friendly and helpful. The rooms are spacious and clean. Everything basically works.
Marla H. Solo travelers
United States of America, January 4, 2016
Pros and Cons

Spacious Room, Clean, 24 hr cafe
7
The hotel, while nice, was located somewhat far away from everything else which would not have been a problem except it was not very accessible. It cost extra for taxis and taxi drivers had a hard time finding it. The room was very comfortable and large. The hotel seems popular with Asians (Koreans?), but there were very few guests from other areas/countries. I was surprised to find it to be a high rise based on the pictures. The staff were somewhat friendly, but made me feel as if they were talking/giggling about me. They were very efficient. The food at the 24 hour cafe was good--especially the grouper. The menu was pretty limited.
Carmelo D. Couples
Australia, January 7, 2016
Friendly staff and spacious rooms

Space, staff and food
8.3
This was my 2nd time in this hotel and glad it's changed for the better. Their breakfast is now a buffet which is a great improvement from the very limited selection before. Our room seemed better furnished as well or maybe it was just the different floor. Staff were always friendly. This hotel's location is within a housing compound which is great for security and exclusion, what I had wanted during this stay. It is a leisurely walk to the beach too.
yoannah T. Solo travelers
China, December 2, 2015
Great Accommodation

Room, Food and Staff
10
It was excellent and the food was great!... Accommodating Staff and the room was well maintain
Jesus M. Families with young children
Philippines, November 28, 2015
IMPRESSIVE

HUGE ROOM, FOOD, SWIMMING POOL
9.7
Great Stay at Sotogrande my kids are enjoy swimming at their pool and beach. Clean and huge room for a family to stay.
Sarah S. Solo travelers
Germany, November 24, 2015
No Pool!!!
4.7
PANAGIOTIS S. Couples
Greece, November 12, 2015
Not clean and staff was not wel trained.

Quite not noisy hotel.
4.3
Not really nice. Room was not enough clean. Supervisor seems that never pass to see the room condition. Breakfast was not variety and same every day. Addressed mostly to Asian guests. Dinner once only, found very incapable. Staff almost un trained. Staff's quality poor. Not recommended.
Marcel A. Couples
Canada, November 8, 2015
5 PM after 5 PM you were pretty well isolated

The breakfast was excellent
4.7
We were there for four nights and five days and at first the service was good. We always give tips and even us giving tips as the days went by the service got worse and worse. We noticed all the people that were there for the free breakfast never left tips and we always left 120 pesos tip for breakfast and the last day we never left a tip because we had to ask for water get our own coffee and ask for ice for the water. I myself being in business always notice that when it's busy it's when you get the best service maybe that's why the service was no good because it was so slow. This is not for all the staff there was a few that were really good. The one day they came for room service and we asked for them to come back later and they did not come back so that evening we had to ask for service to get towels and shampoo etc. last of all we thought a four star resort should have facecloth and hand towels in the wash room all there was there was just two bath towels each day
Steve B. Business travelers
Switzerland, November 4, 2015
far away from everything

breakfast buffet is ok, Staff is friendly, quiet location
4.7
Joshua W. Couples
Australia, October 21, 2015
ok

food, pool, quiet
7
it is ok but nothing else around it if you want to walk. quiet.

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