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Sotogrande Hotel & Resort

Angasil Rd., Mactan Island, Cebu, Philippines 6015 (Show on map)

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Area: Mactan Island Number of Rooms: 77
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
544 reviews

Value for Money
7.7
Location
6.2
Staff Performance
7.9
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.9
Food/Dining
6.4
All reviews (544)
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Imee A. Couples Philippines, September 13, 2013
Nice hotel

Clean,relaxing & comfortable
8.3
We enjoy staying @ sotogrande .I recommend this hotel to my friends.
Cheng S. Couples Hong Kong, September 10, 2013
Pleasant Stay

Comfort Price Convenience
8
We have been going to Cebu regularly for the past 3 years. Lately we stay in La Mirada which belongs to the same group that owns Sotogrande. The facilities are commonly shared. I book Sotogrande this time because La Mirada just wasn't shown on Agoda's site for some reason. But the two hotels are very comparable. I find Sotogrande is a more mature hotel, meaning it is more an hotel than a serviced apartment. Perhaps it has a longer history, the operation seems to be better oiled. The room is comfortable, but the bathroom is a bit small. The hot water is only lukewarm. But in the tropics, a hot shower is not really a must. The key to the save deposit box is not with the box and we have to ask for it. Breakfast is so much better than at La Mirada, even though the restaurant is a bit small. Wifi at the lobby is unsteady. But it is still available. The beds are comfortable. The room is clean. The aircon and TV works (though cable selection may be somewhat limited). So the basic requirements are met. The price is reasonable. I still would like to see the hotel providing shuttle to the main road Maribago. Each customer is paying P50 extra to have a taxi called to the hotel. Just imagine the number of calls each day! That money could possible support a shuttle service (for Vista Mar, Sotogrande, La Mirada). It could drop people off at the Mactan NewTown for easy connection.
Berverly B. Families with young children Philippines, September 6, 2013
Amazing Service...

Friendly and Attentive Staffs, Quiet and Nice Rooms, Nice pool
10
I will definitely go back here! The staff are amazing, friendly and fast service. Good and affordable food. Nice and clean room, the view of the pool and the beach are superb! I was with my husband, my 10 y/o daughter and 2 friends, we've enjoyed the staying and wishing we can stop time or extend our holiday. I will highly recommend this hotel.
Ralf S. Families with young children Philippines, September 1, 2013
A good place to unwind

Economical, great and nice ambience
8.3
Irene A. Families with older children Philippines, September 1, 2013
ISA

The hotel is great.
8.7
The room at the hotel is clean and large. The staff are accommodating. Great place!
Irene A. Couples Philippines, September 1, 2013
ISA

Nice hotel and good staff
8.3
The hotel is good. They have large and clean room. The place is relaxing and peaceful.
Stephen M. Couples United Kingdom, August 31, 2013
Nice hotel for a short stay.

Buffet breakfast, quiet, use of gym in next building
7.7
We just checked in for an overnight stay before checking in at a different resort for the following two days. It was exactly what we had hoped for. Clean modern room and also had a great view of the pool (note this was the next door resorts pool though!) We had a decent meal in the restaurant next door selling mainly local food. The breakfast was ideal for what we wanted and we also got use of the gym in the condo building next door. The staff were very helpful and friendly. The only downsides are that there is not much of a beach and the location is set a bit out of the way
Elsie D. Solo travelers South Africa, August 30, 2013
I had an enjoyable time

Location, freindly staff, not near shops.
9.7
The hotel is nice, staff freindly and helpful. Beach neat and clean. Seawater clean - 3 swimmingpools to choose from. No noise, shops, heavy city traffic, pollution or irritating street merchants and beggers around. I could relax, rest and have the feeling that I'm on holiday and not just in another shopping place, where it looks like a holiday spot, but is full of shops, traders and noise. Ideal to rest and be away from city buzz. The hotel is in a security area and the surroundings are very nice.
Mark H. Families with young children United States of America, August 25, 2013
Large room but small bathroom

The view, the large pools and room size
7.7
We read the reviews about this hotel before we booked our room. They were not too favorable, but we thought we would try anyway. The reviews were spot on accurate. The hotel is in need of serious maintenance and upgrades. The bathroom sink was missing its drain guard requiring us to be extra careful. The tub had chips in the surface and did not drain the water. You had to shower before 7am to get any hot water. Easy to get bruised knees from the toilet. Wifi is only available in the lobby, not in the rooms. Housekeeping made some rude comments to us. Breakfast selections cater to Koreans more than Westerners.
Ernesto F. Couples Philippines, August 19, 2013
Got a room upgrade (suite).. Thanks!!!

The hotel has the look/feel of a 5 star, good decor and clean.
7
The access road to the resort/hotel compound is narrow and not paved. Many taxi drivers do not know about this hotel and difficult to find. The hotel lobby, furnishing, and rooms are impressive and comparable to a 5 star rated hotel. Staff are courteous and friendly. There is no entertainment or sports activities in the hotel other than the gym and swimming pool. No beach area either.

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Customer Reviews - Sotogrande Hotel & Resort, Cebu

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