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Sotogrande Hotel & Resort

Angasil Rd., Mactan, Mactan Island, Philippines 6015

Recent customer reviews

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Very good

7.2

based on
718 reviews

391 reviews in English

Value for Money
7.5
Location
6.0
Staff Performance
7.7
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
6.4
All reviews (718)
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Andrew J. Couples United Kingdom, February 21, 2015
nice hotel bit out of the way

helpful staff, nice pool, nice rooms
6
Relaxing stay and a lovely pool. Only downside was the hotel being off the beaten track with nothing within walking distance. Taxis tend to overcharge on any trip to the sotogrande.
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Mark K. Couples United Kingdom, February 21, 2015
Little to recommend at this hotel

big pool, quick check in, restaurant on site
2.7
There is little to recommend at this hotel. It has little character, dull, dated furniture in the room, no beach, a pool that you get to through the workers entrance and across the car park, a dinner and lunch menu with many things not available, over worked staff who were unable to cope with the big Korean package tours that filled the place. Breakfast had no freshly ground coffee, yogurt, wheat bread or bacon. All in all a very dull place to stay. i dont know how they can call it a resort. It's more like a dull high rise on a building site.The pool doesnt have a changing room and you cant leave with the towels. in the morning when the pool opened at 7am there were still cleaning it. When i asked for towels I was told that they would be brought in an hour. Incredible! Never, never stay at this hotel! There is much better in cebu for the price!
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Choongjae L. Families with young children South Korea, February 19, 2015
Review

The employees were friendly and the location of the hotel was not bad.
9
It was not bad, but the restroom of this hotel was too small to use for our family.
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Robert C. Solo travelers United Kingdom, February 18, 2015
A great hotel but a little far out.

The private beach, choice of swimming pools, Staff friendliness.
7.3
A great hotel, food is great, excellent staff, great choice of pools, gym, secure and safe resort, private beach. The issues I have are: being charged 50 Pesos to call a taxi plus the 50 pesos charge that the resort has for the taxi to enter which is reflected on the guest who has already paid for the privilege of staying. The policy of not bringing your own food to the resort is also a negative thing although we were never challenged over it. I would like to see this resort offer a shuttle bus to Cebu city, Macatan Island malls/shopping even at a small cost as Taxi's are quite expensive and takes about 1 hour to get to Cebu city. other than that it was a great stay. I recomend walking outside the gates to take a scooter to the new town then get a taxi to save on the fees the resort charge.
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Kathryn H. Families with young children United States of America, February 9, 2015
Great staff, but hotel needs a lot of work.

The staff was great, always there to help and answer questions
6.3
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Colin P. Solo travelers United Kingdom, February 8, 2015
Great value for money

Spacious rooms, great service and good food
8
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David W. Couples United States of America, January 29, 2015
This is a 2 1/2 star

The beach the breakfast the size of the room but not clean enough
5.3
Very peaceful
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Nenad P. Solo travelers Slovenia, January 27, 2015
close to Airport.

sea front
7.7
just OK.
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Brian G. Couples Australia, January 24, 2015
the stay at the hotel

service of the staff location and to a degree the meals
7.3
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Nancy C. Couples Canada, January 19, 2015
too expensive !breakfast are designed for Koreans

nice airconditoned rooms , beautiful veranda
4
breakfast was cold / toaster are broken / 'had a hard time to rest during the day due of construction underneath my room / there was a scent of a cigarette smoke inside the suite. But the ambiance of the surroundings outside the hotel are fantastic - enjoyed the beauty of the ocean
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