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Shuhui B.
Couples
Singapore,
February 8, 2014
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Spacious room, superb view. Value for money. Must stay while at Gold Coast.
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Mohamed M.
Couples
New Zealand,
February 5, 2014
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Nothing outstanding but poor customer service
5
it could be much nicer if they have nicer people at the reception. when we checked in they refused to give us the room unless we pay $300 as bond, they also said its mention in agoda website, the hotel room is as good as other competitive but this is nearly 30% more expensive.
the spa was not working and i have to ask twice to get it fixed which wasted a day of our stay, they also very slow in checking out, i have to contact them 3 times to do the check out so i can get the bond back.
certainly i would not try this hotel again, nothing really special about this hotel apart from its the closest to the beach.
the person in the reception pretend to be the manager and was not helpful.
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Wai C.
Couples
Hong Kong,
February 1, 2014
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Great. large flat & room, great view, comfort
Large room, close to shops amd restaurant. free parking
9
Great stay. enjoyed every part of it.
However when its very windy. the balcony windows leaks a little bit of wind in and created some sqeeky noise through the gap ... a bit annoyed
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Leanne C.
Couples
Australia,
December 12, 2013
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The best holiday accommodation we've been to.
Nice rooms, the view & helpful staff.
6
We stayed 3 nights in the Soul Building. Everything was perfect & could not fault anything. Definitely will be going back.
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Runze L.
Couples
China,
December 6, 2013
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best ocean beach view, excellence large room,
great room, ocean view, good location
10
The hotel so much worth than its price. The stuff is friendly, fast check in. The hotel is located at central city. room is located at high floor, best ocean view and room is perfect.
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Desideria P.
Couples
Indonesia,
December 2, 2013
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The life style that everyone dreams of
The view, the facilities, the cleanliness
8.7
It was excellent! Didn't want to leave and will definitely come back here
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Pui P.
Families with young children
Hong Kong,
November 30, 2013
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Truly five star apartment
Beach front, spacious and well-equipped room
6
Easy to locate, near to restaurants and shopping, great ocean view and friendly staff
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Angelique M.
Families with young children
Australia,
November 12, 2013
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Great Hotel very nice!!!
Large open areas, High ceilings, Great Views!!
9.7
Overall, our stay was great, however the beds were very firm and we ended up having sore backs ;-)
Great location, Pools are lovely.
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Tianran P.
Families with young children
Australia,
November 8, 2013
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good view and good facility, nice breakfast
nice ocene view, nice building and breakfast
9
overall allgood, but the as a 5 star hotel, no comb, I have to buy comb at 9pm from woolworth. I was not happy.
room view was fantastic, but the bathroom not clean as a 5 star.
kichen is really nice and breaky is nice too. the staff in the restaurant are really friendly.
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Ian G.
Business travelers
Australia,
October 30, 2013
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Spotlessly clean with great facilities
Large well equipped apartment room. Very clean and well equipped. Excellent facilities
9.3
Great value on agoda deal . Restaurant was amazingly good. Very central.
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