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South Palms Resort

Brgy. Bolod, Panglao Islands, Bolod, Panglao Island, Philippines 6340 (Show on map)

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"The Staff, the food, the location absolutely everything was..."

  • Lee, United Kingdom
  • July 18, 2015
  • Area: Bolod
  • Rooms : 90
  • Free Wi-Fi

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Room Types
Max
Rates
Deluxe Pool View (with breakfast and dinner)
Deluxe Beach Front (with breakfast and dinner)
Deluxe Beach Front
Deluxe Pool View
Deluxe Pool View
Deluxe Beach Front
Deluxe Garden View (with breakfast and dinner)
Deluxe Garden View
Deluxe Garden View
Beach Villa (with breakfast and dinner)
Beach Villa
Premium Beach Front
Premium Beach Front (with breakfast and dinner)
South Palms Villa (with breakfast and dinner)
South Palms Villa
Panglao Villa
Panglao Villa (with breakfast and dinner)

 

When would you like to stay at this hotel?

Resort PlansClick here to see full resort plans
Features of South Palms Resort
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

bar

BBQ facilities

business center

car hire

car park

concierge

currency exchange

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

Sports and Recreation

fitness center

garden

massage

outdoor pool

private beach

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

  

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Sale ends soon!

Renovated in 2013, the South Palms Resort guarantees guests a pleasant stay whether in Panglao Island for business or pleasure. Only 21 km away, this 5-star hotel can be easily accessed from the airport. For those of you who want to venture out, Momo Beach, Dumaluan Beach, Alona Beach are just some of the attractions available to visitors.

At South Palms Resort, the excellent service and superior facilities make for an unforgettable stay. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, luggage storage to ensure our guests the greatest comfort.

South Palms Resort is home to 90 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning. The hotel offers an excellent variety of recreational facilities, including private beach, fitness center, outdoor pool, massage, garden. Enjoy unparalleled services and a truly prestigious address at the South Palms Resort.
Renovated in 2013, the South Palms Resort guarantees guests a pleasant stay whether in Panglao Islan ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
800 PHP

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance to Airport
21 km

Non-Smoking Rooms / Floors
no

Number of Bars
1

Number of Floors
1

Number of Restaurants
1

Number of Rooms
90

Parking Fee (per day)
0 PHP

Reception Open Until
12:00 AM

Time to Airport (Minutes)
18

Year Hotel Last Renovated
2013


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.5

from 393 reviews

Value for Money
8.2
Location
8.5
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.7
Food/Dining
7.7
All reviews (393)
Sort by:
Allan A. Families with young children Belgium, August 3, 2015
Your futur resort vacation

Price, peace of mind, stress free
10
Unexpected (in positive situation)
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Jun N. Couples Philippines, July 20, 2015
Beautiful!

Beach lounge clean
7.3
This place is HUGE! Beautiful beautiful shore! I love that there are lots of lounge chairs around and trash bins every few meters or so. The room we got, a deluxe pool view, was a bit small for the price, but the bed was so amazingly comfortable! The food, as I've noticed with these five-star Resorts in Panglao, is just okay. Their a la carte menu is reasonably priced and decent, but their dinner buffet is a huge huge disappointment. Very expensive at P1200/ea with not much of a variety. They have a decent selection of wine too, but nothing fancy. The restaurant in general is beautifully designed but I think lacks maintainance and could use some good amount of lighting. Most of the staff were accommodating and polite, yet others weren't. For the size of the place, I think they might be understaffed. Aside from the little things I've mentioned, I'd highly recommend this place!
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Lee S. Families with older children United Kingdom, July 18, 2015
A perfect Philippines islands destination

The Staff, the food, the location absolutely everything was perfect.
10
We would recommend this hotel resort to everyone, the staff were brilliant and so friendly.
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Gisselle D. Families with older children Philippines, July 17, 2015
paradise

the staff food the spA.. everything!
10
very relaxing.. one of the best resorts ive been. paradise! perfect!
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John G. Couples United Kingdom, July 6, 2015
Hotel to entertain the owners clients not it guest
4.3
Worst resort food in the Philippines. Everything is cold including the breakfast buffet and dinner buffet. My pizza on the first day I waited 30 mins before calling it to the waiters attention. It took another 15 mins and came out cold. Sent it back and came out 15 mins later and was luke warm. After complianing to the assist. Restaurant Mangeress, she offered me a bowl of soup but after waiting an hour it was still charged to my bill. The excuse for the cold food was the wind from the beach and not the fact they had fuel lamps keeping the food warm. Food and beverage manager Present and head chef in the restaurant but no effort to engage with customers and to my amazement they reserved a table for themselves daily but are totally in denial or ignoring on what there customers are experiencing. The owner is has the food and beverage manager entertain his own clients and not the paying customers. Absolutely unacceptable!!!! To feel treated as a second class guest makes me feel so angry!!!! I cannot recommend this hotel to anyone. Stay well clear!!! They even had the cheek to charge me for a glass of milk which I ordered for a cup of tea for the room. Totally out of touch with how to treat customers or how to encourage return business. I see like much badly run resorts in the Philippines how they handle complaints with some wishy washy excuses and don't actually handle the complaints. I will never return to this resort even if they paid me
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Tzu-Jou T. Groups Taiwan, June 10, 2015
Highly recommend

atmosphere, friendly staff, facilities
8.7
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Peter S. Couples Switzerland, June 9, 2015
Super location

Beach, pool, garden
9
The best beach in Panglao. A bit far away from everything else. But free shuttle to Aloha where many restaurants and little bars wait for you in the evening. Efficient and friendly staff. Pick up from/to airport. Overall really nice.
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Cyndie S. Families with young children Philippines, June 7, 2015
Friendly staff but poor service

Beach, landscape, rooms
5.3
Staff was friendly but service isn't good. Friendliness can only get you so far but if tasks requires common sense, they're unable to think outside the box. Always trapped into the policies.
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Gunnar B. Families with young children Norway, June 6, 2015
very good

beach location and the privasy
7.7
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Bruce W. Solo travelers United Kingdom, June 5, 2015
3 night stay

clean, attentive staff & well planned site.
7.3
Wi-fi slow. food is cafeteria-like. Shower in bedroom is poor.
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Book now!

Sale ends soon!

Customers like this resort for:
Customer comments:
  • "Friendly staff" , "Good food" , "Relaxing atmosphere"
Top attractions in the area:
  • Dumaluan Beach (1.1 Km / 14 min walk)
  • Alona Beach (3.2 Km)
  • Doljo Beach (7.5 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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