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Excellent 8.5
Based on 14 reviews
Exceptional 9.3
Based on 885 reviews

Recent customer comments

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Excellent



based on 14 reviews
  • Hotel Condition/Cleanliness 8.9
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 8.3
  • Value for Money 7.0
  • Food/Dining 9.0
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Rafael
Brazil
February 24, 2016
A true 5-star hotel
Everything. What an Oasis in the middle of Copacabana beach. Highlights: Personnel - especially if you consider Rio standards (they really convince you that they're happy to work there); Beach ...
One not-so-small complaint (room 429): the shower's hot water tap was too "unstable", making bathing annoying, alternating from too cold to too hot, and vice-versa, in seconds. If we ...

Simone F.
Italy
October 16, 2009
Un hotel di fascino
Il personale è molto attento e gentile. Una reception veramente molto attenta, servizi di auto privato, e un ottima colazione in piscina. La posizione sulla spiaggia di Copacabana è fantastica.
Forse nulla, solo il prezzo: caro anche se forse in linea altri 5* a Rio.
Ho soggiornato in questo hotel nel settembre 2009. Ho trovato una ottima accoglienza alla reception, il personale è stato sempre disponibile e con un ottimo inglese veramente a livello 5*. La stanza era ottima, pulita e molto curata. Buona anche la colazione. Utile è stato il servizio di auto private dall'hotel, più caro dei taxi, ma è un ottimo servizio. Consiglio questo hotel un pò a tutti, unico neo il prezzo.

yasuyuki N.
Japan
January 24, 2013
最高のロケーションとサービス
プールサイドでの朝食
最高の意味にふさわしいホテル。トラディショナルな白亜の洋館のたたずまいにふさわしいサービスに、時間がゆったりと感じられ、最高のリラックスがもたなされる。

Omieee
Singapore
February 22, 2016
The Best
Simply the best

Omieee
Singapore
February 21, 2016
Best Hotel and staff ever.....
FANTASTIC
Nothing

henrik F.
Sweden
January 25, 2010
Copacabana Palace
Bra frukost, fina trevliga rum,bra service.
Dalig information angaende priser.
Ett mycket fint hotel med goda gamla anor. Rummen var valstadade och bra storlek. Fint och trevligt poolomrade. Stor och varierande frukost. Tyvarr mycket oppnande av hotelldorren for levering av diverse broschyrer och tidningar och dylikt.Detta storde kanslan av privatliv lite. Laget pa hotellet ar perfekt da det ligger langs stranden mitt i smeten av Copacabana.

Juhani N.
Sweden
October 12, 2009
Härlig
Trevligt rum med balkong bra utsikt Utmärkt frukost. Bra städning. All personal jättetrevlig. Bra säkerhet. Trevlig matsal med bra mat och god service.
Inget Tonic vatten i minibaren
Vi blev trevligt bemötta när vi kom till hotellet. Ingen störande trafik ,lungt och tyst. Rummet var Hemtrevligt möblerat rent och fint. Stannade 4 dagar extra pga av det trevliga atmosfären på hotellet. Stranden positivt överraskande med service från hotellet med solstolar , handdukar och förfriskningar. Poolområdet med eftermiddags- skugga med utmärkt service. Oas utan like.

Alejandro
Australia
February 07, 2016
Magical. Brilliant. Unforgettable.
The opulence!
Forgot my daily newspaper :( (everyday!)

Fe
France
January 31, 2016
Amazing Hotel!
The hotel location and the pool. Breakfast was great!
Nothing!

Pavel
Russia
January 21, 2016
The only place to stay...
Everything
Nothing

Marcfranklin
United States
January 21, 2016
Still a Grand 5 star...
Classic Grand Hotel
Within minutes of arriving for the very impressive Buffet B'fast at 10:30 in the morning in a very busy and full Pergola restaurant and without warning any of the guests the staff were in a huge ...

Pascale
Brazil
January 12, 2016
Exceptional
The pool is fantastic. The spa and the fact that we could use the spa as soon as we arrived at 9am was really great.
The beach service late afternoon was ok not great.

Stefan
Switzerland
January 11, 2016
Marvelous
This is by far the best hotel in Rio de Janeiro, beyond the luxury!! Must stay! It starts when you arrive, all the staffs are always ready to help, the hotel itselfs is incredibly beautiful, the rooms...

Erick
Canada
December 27, 2015
Legendary Hotel in the best...
Location and nice big pool
Unreliable internet