arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Good 6.8
Based on 7 reviews
Excellent 8.5
Based on 1443 reviews

Recent customer comments

Filter by traveler type
Good



based on 7 reviews
  • Hotel Condition/Cleanliness 7.4
  • Location 7.1
  • Room Comfort/Standard 6.6
  • Service 7.1
  • Value for Money 6.3
  • Food/Dining 6.3

7.5 Kimd
United States
November 11, 2015
Good
Very nice and helpful staff with wonderful English. I got a deal online so it was only ~R$200/night (~$55 US at the time) and it was definitely worth this price (not sure it's worth the $R500...
The design of the building is not ideal. Windows open into chimney-like spaces within the building structure. While this gives every room a window to the "outside" (aka to nearby concrete ...

8.3 Jens
France
November 09, 2015
Very friendly
Extremely friendly and helpful staff
Mattress was not comfortable. The whirl pool bath (which was the reason for choosing this hotel) was not working.

5.8 Theprince
Qatar
November 06, 2015
Poor surroundings
Helpful staff, big rooms, good WIFI signal, 24 hours room service, good breakfast, and close to SDU airport.
Since I've been in copacabana beach before, this beach is far away from it. It's just for locals so it's not well maintained and arranged , and almost dirty. Although all facilities are ...

9.6 Adrian
Canada
November 05, 2015
Exceptional
Very friendly and ready to help personnel.

8.8 Adriana
Brazil
October 17, 2015
Such a pleasant experience
This hotel has really surprised me. The room was very nice, except the noise because it was below the kitchen of the hotel. But it was an excellent choice adding price, comfort and location.
The room was bellow the hotel's kitchen and it was very noise in the early mornings.

10 Willem
South Africa
September 28, 2015
A truly elegant hotel
The staff at Elegance Hotel are very good; from the front desk staff (especially Thiago) who checked us in and provided excellent info on restaurant options in the area, to the friendly waiters at ...
Absolutely none.

8.8 Walter
United States
September 22, 2015
We liked it so much...
Location, excellent staff, excellent service, great breakfast.
There was a leaking under the sink. The position of the bed,the air conditionner was blowing toward our headboard.

9.6 Ruxanda
Belgium
September 12, 2015
Exceptional
Amazing breakfast and perfect location close to beach and metro

9.2 Bearhardy
Italy
September 09, 2015
Superb
Staff speaks a fluent English and they are extremely kind and helpful.
Wifi needs a considerable improvement, it is slow and often hangs up.

8.8 Anonymous
Chile
August 31, 2015
all good
all the ready sliced fruits and juices at breakfeast (be aware, they aren't really sweet) + recently refurbished rooms
Didn't had a real window - i.e. we had white painted windows that just accessed the air ventilation court yards. However the upside of this was that our room was (a) a bit bigger, and (b) we had ...