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Above average 6.0
Based on 8 reviews
Good 6.7
Based on 588 reviews

Recent customer comments

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Above average

based on 8 reviews
  • Hotel Condition/Cleanliness 6.0
  • Location 7.8
  • Room Comfort/Standard 4.5
  • Staff Performance 6.8
  • Value for Money 5.5
  • Food/Dining 5.5

5.8 Anonymous
December 28, 2014
The location is ideal, two blocks from ipanema and two blocks from Copacabana
1. They are very very strict with the check-in, check-out rules (they will literally kick you out of the room at 12:00) 2. Beware of the hotel manager. 3. There is always something that is not ...

7.5 Rebecca
United States
November 24, 2014
Problems at the Top in...
The location is great and everything about the hotel itself was at least satisfactory, with the exception of the manager. The breakfast was pretty good and most of the staff were very friendly and ...
This hotel is managed by a TERRIBLE manager. When trying to check out he began shouting at my husband and kept yelling and insulting us in multiple languages (we actually understood all of them). He ...

7.1 Anonymous
November 18, 2014
Location and price
Check in and check out service attention.

2.5 Anonymous
October 14, 2014
Avoid it.
Unflexible management of my reservation. Unfriendly treatment from the frontdesk. I had a problem during my stay in Rio and had to ajust my dates in the hotel. They were unflexible to change dates, ...

5.8 Elisangela
October 13, 2014
Hotel was good location was the one I was happy with
Everything was small. Hot tub not working on that day

7.9 Henrique
October 03, 2014
The location
The breakfast should be better

4.2 Anonymous
September 22, 2014
Very rude staff
Rude and unhelpful staff Free wifi never works Rooms in bad shape

4.6 Andrew
September 21, 2014
Poor customer service; very pricey
The location was excellent and the most positive attribute of the hotel.
The hotel staff was poor. 2/4 staff were very nice and tried to help, the other 2 were rude and couldn't be bothered. For example, our room had a broken shower (crack in foundation so water ...

7.9 Henrique
September 19, 2014
The first hostage, The waterbox in The bathroon was spend water a lot. The second hostage, The TV has stopped to work.

7.1 Amy
United States
September 17, 2014
Ok given price and location...but...
Great location, clean room and friendly staff. Good minibar, mini safe in closet, NET TV. Decent selection at breakfast, though space was cramped. Good price for stay.
Mattress was awful; very hard & I could feel the springs. Shower had weak pressure & temp was either scalding hot or cold. Creepy to have door from hallway entering directly into bedroom - ...