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Recent customer comments

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Excellent



based on 22 reviews
  • Hotel Condition/Cleanliness 8.9
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Staff Performance 8.3
  • Value for Money 7.4
  • Food/Dining 8.3

9.7 Jgor Z.
Italy
November 30, 2010
Very good property
Excellent position
Not cheap..
The property is situated in front of Copacabana Beach: so it has a stunning beauty view. All the staff is very kind and always willing to help guests. Rooms are definitely wide and above all well-cleaned, some rooms have an amazing view of the beach. All the offered services are high quality level, above all the breakfast.

10 NORMAN R.
United States of America
November 25, 2010
lovely hotel and service with a smile
everything with the hotel must stay at the hotel
everything great
we love the jw marriott of rio de janeiro the hotel and room was great i would recommnd this hotel to everyone who visting rio de janeiro i'm always going stay at jw marriott of rio.

8 PAUL B.
United Kingdom
November 30, 2010
Great Location, but food could be better.
Excellent location, beautiful view from the pool.
The breakfast was ok, but lunch and dinner was a poor standard and very over-priced.
The hotel is in an excellent location half way down the Copacabana beach. The staff are well trained and are fluent in both English and Portuguese. The concierge and the reception staff were very helpful. Our room was one of the cheaper rooms and as you would expect it was fairly small, but clean and well equipped with coffee machine, safe, hairdryers, irons etc. The pool area was nice and the gym well equipped and air-conditioned with gorgeous views of the beach. We were not impressed with the lunch or dinner as we found the menu limited overpriced and the food was of poor quality. Even the burger was of a terrible quality. Luckily the Copacabana is not short of other alternatives to eat out at.

9.7 Paul B.
United Kingdom
November 21, 2010
great location and fantastic rooms and views
staff are very friendly and helpful
the gym needs to be made bigger with more equipment
The staff are very friendly and helpful and nothing is too much trouble for them the location is great with fantastic views from the rooms located at the front o the building

6 Jose B.
Switzerland
December 22, 2013
Bien situé, mais pas assez de chaises longues
Emplacement
Correctement. Mais les chaises longues sont nettement en nombre insuffisant, tant à la plage qu'à la piscine. Accueil chaleureux, mais aucune attention lors du départ.

8.7 constantin G.
Belgium
March 02, 2011
emplacement excellente ,mais chambre......
emplacements , services ,choix buffet
malheureusement presque toutes les chambres( +80 % ) "vue intérieure"(pas possibilité de voir la lumière du jour ) a cause de architecture et emplacement de l’hôtel

9.7 Daniel K.
Switzerland
March 02, 2011
Top Hotel an bester Lage
Sehr guter Service, einmaliges Frühstücks-Buffet
Bin schon diverse Male in diesem Hotel gewesen und jeder Aufenthalt war gut. Schöne Zimmer, bequemes Bett, sogar eine iPod Docking Station, freundliches Personal etc. was will man mehr

9 Jgor Z.
Italy
November 30, 2010
Hotel di livello
Pulizia ed ampiezza della camera
Niente
Le camere sono davvero molto grandi e soprattutto molto pulite; degno di nota il letto king size enorme e parecchio comodo. Un altro punto di forza del JW Marriott è la posizione: esattamente di fronte alla magnifica spiaggia di Copacabana. La qualità del servizio offerto è davvero molto buona, altrettanto la gentilezza e l'estrema disponibilità di tutto lo staff.

9.3 Carlos T.
Brazil
January 10, 2011
Hotel muito bom, atendimento encantador.
Excelentes restaurantes
Quarto não é arrumado a noite
No geral foi tudo bem com nossa estadia nesse hotel, achamos o preço elevado em relação a hoteis de mesma categoria quando comparado a outros em diferentes paises. O atendimento foi excelente, todos foram muito atenciosos em nosso tratamento. O café da manhã muito bom, assim como os restaurantes, a localização é boa, seria melhor se fosse localizado no bairro de Ipanema, onde é bem mais tranqui-lo andar nas redondesas, Copacabana é muito agitado.

9.7 KEN O.
Japan
March 15, 2012
海岸を見下ろす部屋が素晴らしい
海べりのロケーション・客室のインテリア・朝食buffet
イグアスの滝の帰りに泊まりました。暗くなっての到着でしたが、セキュリティは万全で安心して泊まれるホテルです。オーシャンビューの部屋からは有名な海岸が見渡たせ楽しめます。朝食buffetはフルメニューで、スタッフがスペシャルドリンクを勧めてくれるなどフレンドリーなサービスでした。客室インテリア・ベッドの寝心地などまたぜひ訪れたいホテルとなりました。