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Oceano Copacabana Hotel, Rio De Janeiro

Oceano Copacabana Hotel, Rio De Janeiro
Rating:

Number of rooms: 90

Location: Copacabana/Leme

Address: Hilário de Gouveia 17, Rio De Janeiro, 22040-020 Brazil

Customer Reviews

Oceano Hotel Guest Rating: 3.7

anne D.

Ireland

Couple

Date of Stay: 26 Dec 2009
 Value for Money: 2/10
 Location: 8/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 4/10
 Food/Dining: 4/10

Location ' beside the beach in Copacabana

. Rude staff. Gloomy rooms. Aggressive manager. Depressing, smelly appalling condition on coridors.

When we arrived we waited for 1 hour and 20 minutes to check in even though it was 15.30 (well after check in time) and we were told that we´d be waiting 5 minutes. We had just had a long journey there so we would have liked to a glass of water or something while we waited. We were told that if we didn´t like waiting that the hotel was full so that we could book in elsewhere. It was 3 days before Christmas, so it was quite unlikely that we´d have been able to find another hotel. When we got up to the room it was very smelly. It was dark, gloomy and with a view of run down apartments. The breakfast was ok. However on Christmas Day we arrived down at 10.10 in the morning. The staff had already cleared breakfast and there was a sign on the door to say breakfast finished at 10.00. The information in our room stated that it finished at 10.30. The manager shouted at us and said that it did not say that breakfast finished at 10.30. We asked him to accompany us to the room, but he wouldn´t and said that he would let us have some breakfast. He gave us dried/hard bread and not much else. We felt very bad because we felt that the other staff were working when they should have been finished on Christmas morning, but we weren´t sure if anywhere else would be open for breakfast. We got wet glasses (and we had been told not to drink the water in Rio, so we weren´t happy about that). The girls at reception barely looked at us when they dealt with us. I would not recommend this hotel to anybody. It has four stars too many. The service was appalling. We would have left on day 1 excpet it was the holiday season. We had friends staying in nicer hotels for the same price.

Hotel Feature Tip : Stay away.

Oceano Copacabana Guest Rating: 7

alven T.

Philippines

Solo Traveler

Date of Stay: 06 Dec 2009
 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

- very convenient location - average hotel

- leave ALL your valuables behind

Oceano Copacabana Hotel is simply your average hotel. The rates are very good, considering that it is one of the hotel's with the best location in this area. Breakfast was okay. There was not a lot to choose from, but it was bearable.

Hotel Feature Tip : Leave all your valuables behind. My watch was my ONLY piece of jewelry and it got stolen on the street while I was headed to another friend's hotel which was 5 doors down. Be careful though when going around in the evening. I was robbed and it was probably done by a syndicate - as I noticed a car approach the person who robbed me right after I was victimized (I still hadn't realized that my watch was taken at that time). I wasn't held at knife point or anything like that - the thief simply kept on coming very close while trying to make conversation with me, even when I was trying to show that I was uninterested. (Mind you, this thief was a TRANNY!)It all really happened so fast that I never realized that my watch was already missing from my wrist. Just be very careful when going around in this area, especially when you are a solo traveler.

Oceano Copacabana Hotel Guest Rating: 6

fabio A.

Brazil

Couple

Date of Stay: 14 Aug 2009
 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 4/10
 Food/Dining: 8/10

Phone in room, Mini Bar, Pool and sauna, Breakfast included.

Not being ready for clients request of queen size bed even though reservation was made weeks before. Not having outlet adapter for a laptop to be plugged in and when asked they said that because prior clients took it, they just did not have it.

Disappointing Guest Rating: 5.7

kirsty L.

United Kingdom

Couple

Date of Stay: 20 Apr 2009
 Value for Money: 4/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10

Some friendly staff, great location.

Grubby & past its best, tiny pool, very little sun on the roof terrace, have to pay for use of the safe per day.

For a 4* hotel this place needs an overhaul, it was dated and grubby.The pool/roof terrace are tiny and get very little sun, like the rest of the building these could do with some tlc.It is disappointing that use of the safe in the room is charged at a daily rate. The staff were friendly as a whole (porters/cleaners) although those on reception could be standoffish and rude at times.The location is excellent.

Sightseeing/Attractions Tip : The trips via the hotel are well organised & the free gift offered is a good idea (if there is ever anyone at the counter so you can collect it).

2nd Time at the Oceano Copacabana Hotel Guest Rating: 8.3

liam O.

United Kingdom

Couple

Date of Stay: 19 Apr 2009
 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

The hotel staff are friendly and efficient. The location is great with the beach very close by. You can find great places to eat just a few streets away. The breakfast we found to be varied and of very good quality. Over

Room service times can be varied. But we found no problems with this at all.

This is the second time we have used the hotel. As we liked it a lot last time we decided to stay an extra night before we moved on. The hotel is of good quality, and the location is excellent. They supply stuff you need for the beach. Overall we will be back again.

Restaurant Tip : Silveira restaurant is just a few streets away and good for a snack or a meal out.

Great value, great location and friendly staff Guest Rating: 8.7

rosanna S.

United Kingdom

Other

Date of Stay: 09 Apr 2009
 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

roof terrace with jacuzzi looking over pao de Acucar, swimming pool and views over Copacabana beach. Breakfast was good, great start to the day. Some friendly staff and the porters were very helpful. Rooms were clean and daily cleaned.

Food that wasn't breakfast. We ordered a meal which was very expensive and not nice. Our safe didn't work in the room. some staff weren't helpful.

the hotel was excellent value for the money we paid. The location was excellent, just a short walk away from copocabana beach, great views from the top of the hotel. We spent each evening in the jacuzzi looking out over sugar loaf mountain. Rio is expensive and that is something to bear in mind. For the last 2 days we bought in rolls etc and had picnics on the beach and in our hotel room, as well as some champagne in the jacuzzi on our last night.

Sightseeing/Attractions Tip : hang gliding, do it!

Stay in january Guest Rating: 8

bruno C.

France

Other

Date of Stay: 25 Jan 2009
 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

- Very good situation : in the middle of Copabana, 50 m from the beach - Nice view from the roof, equiped with a swimming-pool and a jacuzzi - Room (706) has a good design

- The breakfast is acceptable, but not great - We had a problem with the safety box (battery out of order) that wasn't solved by the evening team (the man affirmed we did wrong code and was unpleasant). Fortunately, the the women of the morning team the following day listen to us and made the batteries changed...

That a dream to stay in this hotel very near from the beach at the price of an hotel more far ! I you want to have a room with view on the sea, you'll have to pay more, but is it very important when you are so near from the sea ? The view from the roof is magic too !

Best placed on Copacabana Guest Rating: 9

angelika F.

Germany

Solo Traveler

Date of Stay: 22 Dec 2008
 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Good value for money, best placed with look to the beach.

Very few - only that you had to pay for the room- safe and that electricity (climatisation!) only works when you are present. So you always arrive in a heated place and can't cool down the room in advance.

The hotel is best placed on the Copacabana beach, towels for the beach are free and you have only to cross the street to be on the beach. Breakfast is o.k., always variety of fresh fruits, only a toaster for the bread was missing. The staff is nice and helpful, you should try to get a room with view!

Shopping Tip : 24 hours open supermarket "Pao de Azucar" just around the corner.

The only good thing is its breakfast Guest Rating: 6

vladimir M.

United States of America

Couple

Date of Stay: 01 Nov 2008
 Value for Money: 4/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10

Located in Copacabana, close to the beach. Helpful staff. Very good breakfast

Not facing ocean. Very basic rooms. Little TV. No WiFi. The only view is from the roof.

Unlike it may appear, this hotel is not on the beach. It is around the corner from the Othon Hotel which is facing Copacabana beach. More expansive rooms have a street view and have balconies. Not sure completely, but some top floor rooms might have a view (it is about 15 stories building). Standard room is very basic, with tiny TV under the ceiling, small table and mini bar. WiFi is present theoretically, but the signal is too week to be used, and it costs about 9 US dollars an hour. There is one computer on the first floor, but you have to pay for the Internet. Small safety box is in the closet, but you have to pay about 4 US dollars per day. I did not pay, and nothing bad happened. Front desk gives door keys only if one has hotel’s ID, which is a good safety rule. Calls from a room are expansive and may cost you several dollars just for a few minutes. Rooms are very clean. Hotel staff speaks English and is nice and helpful. Breakfast is good compared to other places. Overall, this hotel is for people with very basic needs and is probably overpriced. I booked it through Agoda and the reservation was there when I arrived.

Sightseeing/Attractions Tip : Walk to Leblon, take a bus to go back to hotel. Shopping is poor in Copacabana. Get on a metro (15 min walk) and go downtown for shopping (follow general safety rules for Rio!). Metro costs about 1.3 US dollar. One day in Rio tour is a must. Costs 60-100 US dollars depending what agent you book it with. Tours must be booked one day in advance since they leave early. Go only if the weather is good or you won’t see much. Check the forecast at the hotel’s lobby.

friendly staff, mediocre hotel Guest Rating: 5.3

marcus V.

United States of America

Business Traveler

Date of Stay: 30 Sep 2008
 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 4/10

The staff are friendly.

The luxury room was not ocean front as promised. The Internet connection did not work. They held my suitcase on the day of check-out, but charged me for the use of a bathroom to change my clothes for the flight back.

The staff were very friendly, but also very hungry for dollars. Everything was charged. The room was mediocre and it was not ocean front, as promised when booking the Luxury room. There was an issue at check-in I'd booked the room for my wife, they did not want to give her access, because the reservation had my name on it. It took an intervention from Agoda.

Will book again! Guest Rating: 8.3

liam O.

United Kingdom

Couple

Date of Stay: 11 Jul 2008
 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
Nice hotel, and for the price exactly what I was looking for. We had a very pleasent stay and will be booking again for my return trip. The location is great, the staff friendly and chatty. The room was nice and quiet. Overall a nice place.

Sightseeing/Attractions Tip : Right on the beach.

Well located but that's all Guest Rating: 5.3

donatien B.

France

Couple

Date of Stay: 21 Jan 2008
 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10
You get a great location at a reasonable price for Rio de Janeiro / Copacabana, but this is the only good point. Do not expect to be treated well or to have any good sleep.

Nice jacuzzi on the roof Guest Rating: 9

rickard J.

Sweden

Couple

Date of Stay: 27 Dec 2007
 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10
Recomend the hotel have stayed there in 2004 and the only thing different is the roof jacuzzi

Sightseeing/Attractions Tip : The sugartip is a must to see. I wouldn ot recomend to see the Christ statue it takes a long time to go there 5 hour

View in a shabby backyard

This review was originally written in German and translated by

To view the original text  click here

 Guest Rating: 5

klaus V.

Austria

Couple

Date of Stay: 30 Nov 2009
 Value for Money: 4/10
 Location: 10/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 2/10
 Food/Dining: 6/10

Beach,

hideous prospect, very old very loud air conditioner all abgewohnt enough breakfast tables

The hotel has a great advantage, it is only 30 meters away from the Avenida Atlantica, everything else is old and decrepit 4 stars are a bit up in bewertet.Es begins with actually quite a good breakfast-tables-one has too little then relocate to barren, windowless conference room where Tables do not match un seat on the altitude, even further gibts no glasses, no plates then you have to take on something or warten.Das staircase is gloomy, the view from the bedroom window dismal, only the roof-top pool overlooking the beach is nett.Sclafen rather small but very bad, the bedding is too small, either hot or room with air conditioning very noisy endeavor.'s staff not the friendliest except Mr Egon, who is very.

Sightseeing/Attractions Tip : Botanical Garden

Good location, otherwise only moderately

This review was originally written in German and translated by

To view the original text  click here

 Guest Rating: 6.7

herbert S.

Austria

Solo Traveler

Date of Stay: 23 Aug 2009
 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Good location very close to the Copacabana

Much too small breakfast room - therefore, often waiting for a table. There is no computer on the Internet. Staff) is only moderately helpful (eg questions about bus service. Lange's impossible to sleep through frequent telephone ringing in the corridor.

The hotel does have a very good location - you need only to cross a road and is already on Copacabana beach. The other quality, but is located at the lower end of 4 stars. The breakfast room is too small, thereby often overcrowded. At the most disturbing I found the phone on the floor (for the maid intended), the bell rang at 9 h in the morning and often by prolonged sleep impossible. The hotel is very strict about what visitors are concerned. Taxis can be better even worried about the hotel porter, a significant premium to be charged.

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