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Excellent 8.1
Based on 19 reviews
Excellent 9.0
Based on 2050 reviews

Recent customer comments

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Excellent



based on 19 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 6.7
  • Food/Dining 8.0
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Alexander
Russia
February 07, 2016
Very good
Breakfast - excellent quality, a lot of fresh fruits.
Too long lines in the lobby - at the reception and at the concierge. Some staff is not fluent in English.

Amy M.
United Kingdom
June 17, 2012
Good location, great views
Location
here on a brief business trip. hotel is nice but needs updating but this is not dissimilar to most hotels in the area

Arno Z.
Netherlands
March 18, 2012
Busy hotel close to the beach!
Beachservice is good, chairs, towels, umbrella's
Perfect breakfast for everybody you'll find something, no cues even with 100% occupancy rate

Philip
United States
February 05, 2016
It does not get better...
Location right across from the beach, hotel services on the beach, views from the 39th floor pool/bar terrace

Peter
Brazil
February 04, 2016
Nice but too expensive
Real good bed and also quite spacy room. A nice view from the window. room was 3201
Air condition was impossible to get another temperature as ice cold or off. Bathroom pretty small. Area for coffee in the morning too small and overcrowded. But it was near carneval. And the elevators...

Arno Z.
Netherlands
March 18, 2012
Good hotel close to Sugerloaf
Beach, restaurants nearby
FIne hotel, like all Windsor hotels. Nice breakfast and good Italian restaurant

Regina T.
Singapore
March 07, 2012
Great location, wonderful view
View is lovely, just 3min from the copacabana beach, great breakfast
Hotel staff were friendly, well versed in English. Location was great, just 3min away from the beach. Ask for a view and you will see the beautiful Copacabana beach and the sunrise if you wake early enough. Morning breakfast was good too, lots of variety and friendly staff. Would definitely stay there again.

Audrey
Switzerland
February 01, 2016
Exceptional
Everything

Anonymous
Netherlands
January 29, 2016
Good
Great location
A bit overpriced during high season

Kamarul Z.
Malaysia
December 02, 2011
Good Hotel
Location very near to the beach, near to the airport, and a lot of places of attraction nearby...
overall, we are very satisfied with the hotel. clean and comfortable. the only thing that we dont like is the hotel do not provide any in-room kettle for coffee/tea and no complimentary mineral water. we thought that all this basic facilities/amenities are provided as the hotel charge is quite expensive. but overall, we are very satisfied.

Karl-Heinz H.
Germany
January 21, 2016
Copacabana
Die Lage des Hotels is perfekt, ser Service und die freundlichkeit des Personles
Kann nur sagen, keine Gruende irgend einer Klage waerend unserem Aufenthaltes von 4 Naechte. Alles war perfekt und entspannend.

Kevin
United States
January 28, 2016
Exceptional
Great hotel with great location. Staff was exceptional

Derek
Australia
January 27, 2016
Great place
The concierge was very helpful and the staff was very nice. The rooms were kept clean and the view was great from the 33rd floor. The breakfast was excellent.
The rooftop pool had a lot of tiles coming off, and the water was fairly dirty. It looked like it hadn't been cleaned for a few day. Breakfast can get busy but that is to be expected for such a ...

Carsten M.
Germany
January 19, 2012
Tolle Lage, sehr guter Service, kleine Zimmer
Tolle Lage direkt an der Copacabana, Modernes Hotel, Schöne Dachterrasse
- neues hotel direkt an der copacabana - mitarbeiter sehr hilfsbereit (auch auf englisch), obwohl hotel ausgebucht - frühstück mit sehr großer auswahl, allerdings zum teil sehr voll. capuccino kostet extra. - zimmer und bad modern und angenehm eingerichtet, jedoch etwas klein und hellhörig - preis vermutlich typisch copacaba, dennoch astronomisch - insgesamt zu empfehlen (den preis kennt man ja vorher)

YOSHITO U.
Japan
February 25, 2013
コパカバーナビーチのすぐ前でロケーションは最高。スタッフのホスピタリティーは不足。
ロケーション。
・食事は平均的(朝のビュッフェ、昼、夜とも)。エレベーターで会った外国人は”良くない”と言っていた。 ・エレベーターの一つが乗った際、動かなくなった。他にもハードが若干くたびれてきている印象。 ・シャワーの温水温度が低く、修理するよう頼んだところ、”わかりました”とのことであったが、最後まで修理されなかった。 ・リオデジャネイロはバブルの最中とのことであったが、部屋代に対して質が伴っていない印象。 ・スタッフの対応は、通り一遍の仕事は笑顔を見せるが、少し込み入ったことを尋ねると面倒そう。コンシェルジェのホテル周辺の知識が不足気味。 なお、トラベラーズチェックは、アメックス以外使えない。

Mike
United States
January 25, 2016
Perfect vacation!
We loved the location, the rooftop pool, the breakfasts, and everything about our stay. We could walk across the street to the beautiful beach and were within walking distance of a market and ...

James
United States
January 25, 2016
Wonderful view of beach.
Staff cooperative and helpful when in need.
No bad experience, save one bad dinner dish one night.

MOTOSABURO S.
Japan
August 06, 2012
とてもよかったです。
スタッフがみなさん丁寧
確認のたびにフロントに電話、対面でお話しましたが スタッフの方が親切に対応してくれました。 他のリオのホテルと比べても非常によかったです。 場所としては海の目の前の部屋で非常に眺めがよく、爽快です。 部屋は広さも適当でよかったです。 ただ、トイレの水の流れがそれほどよくなかったこととシャワーブースだけしかなくバスタブあればとおもったことが気になったことです。

Zaur
United States
January 24, 2016
Pleasant
excellent location
Overcrowded breakfast area, Hotel charged about 15% more than booking.com shown as final price. (due to currency convertion)