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Excellent 8.5
Based on 16 reviews
Excellent 8.5
Based on 938 reviews

Recent customer comments

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based on 16 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.4
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.6
  • Food/Dining 8.5

Arno Z.
June 25, 2012
Decent hotel @ middel of Copacabana
Amid Copacabana, beach, bars and restaurants
Typical Windsor breakfast selection, small rooms, no bath but clean, bit noisy!

February 07, 2016
Fatal Wi-Fi

United States
February 03, 2016
Great place to stay in...
Location, pool, room design and decor, and in particular the reception staff.
No negatives.

Arno Z.
June 25, 2012
Small Hotel conveniently located
Close to bars, beach, restaurants!!
Bit noisy rooms, small, no bath but rest ok, clean. Wide breakfast buffet selection. Friendly staff.

Mary M.
United States
April 11, 2011
Upgraded to a luxurious 12th floor corner suite
Opening windows, grand location, breat breakfast buffet
don't know what the regular rooms are like. because we were upgraded to the best room in the house, we had a great value for our money.

United States
February 03, 2016
Close to beach. Loved the breakfast.

Stella F.
April 03, 2016
Semana Santa
Excelente hotel...por su ubicación, vista y atención del personal.

February 01, 2016
It was ok. But I...
The terrass was very nice. And the fruit at breakfas.
The standard on the bathroom was very bad. the walls in the shower was damp. The air conditionar was very loud and did not respond to different temparatur, it was either on or off.

February 01, 2016
Good stay, good location as...
Location is good, close to Copacabana beach. Room is clean.
Small room and sea-view room in first floor is not good although this is sea-view room. Small swimming pool, not suitable for swimming.

bruno H.
November 23, 2015
Qualité /prix , emplacement, parking auto gratuit

January 28, 2010
Windsor Excelsior Rio de janeiro

New Zealand
January 22, 2016
like the buffet breakfast
i paid full price for the hotel but was disappointed as the room no: 405 which was a luxury suite. the internet was not working. i had to sit by the door to use internet. i complain to reception but ...

January 18, 2016
Best choice at Copacabana
Premium beach service at Copacabana was priceless & Jean at reception was great: he helped us get refund from a disappointing travel agency & we could see both Corcovado and beach from our ...
Hotel should investigate travel agencies before arranging touristic tours with them; the ones we went to Corcovado or Samba night was good whereas the one took us to Pao de Acucar was far below ...

South Africa
January 18, 2016
Most dissappointing hotel experience in...
Only the location and the breakfast
Everything else. We paid a steep price for the following bad experiences:- 1. Both rooms only available four hours past normal check-in time 2. After a four hour wait to check-in the bathroom sink...

January 17, 2016
Good location
Stayed here for new years and the hotel was conveniently situated in the middle of the beach. Staff will knock on the door evey few days to give you chocolate. I liked how there was a fridge in the...
The breakfast needs improvement. It lacks freshness e.g. the pineapples were defrosting on the buffet counter. The pool is smaller than it looks in the photos.

January 15, 2016
Great location, helpful staff, great...
Location was great, the room was very spacious with fantastuic views of Copacobana beach from our wonderful corner room, exactly as shown on Staff were helpful and friendly.
Internet was very poor, kept dropping in and out all the time. When we went to use computers in the business centre we were astonished to see notices about charges applying. The service staff during ...