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Excellent 8.1
Based on 35 reviews
Excellent 8.6
Based on 687 reviews

Recent customer comments

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Excellent



based on 35 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 10.0
  • Location 8.1
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.5
  • Food/Dining 7.6

KAO K.
Hong Kong
July 03, 2010
Nice hotel
Room is big and clean. Breakfast is simple but nice. The staff is also good.
Internet is charged.

Lynden
Canada
June 12, 2015
Extremely clean and helpful staff
Close to museums and metro station
The Luz park was not safe to go through. The streets had a lot of garbage.

James
United States
June 11, 2015
A pleseant comfortable stay in...
Very helpful staff. Room was kept at the perfect temperature
No iron in room.

Igor I.
Canada
October 21, 2009
Nice hotel in a decent place
Clean, near a park that is busy during the day, and close to the downtown touristy area, and metro.
The swimming pool was not usable, but then again it was pretty cold outside.
The hotel is near the centre of the city, but also closely located to the highway leading to the airport. There are a few corner restaurants near by, and the tourist attractions are walking distance. The hotel itself looks in good shape, and the hotel room was spacious and clean. Also, had a nice view of the park. The staff were nice and helpful when asked to provide information.

Isao O.
Japan
September 09, 2008
Good room rate and comfortable stay
New and clean.
Nothing especially.
The room was new (or renovated), clean and very wide. Staff who speaks English in the restaurant was only one. If you speak Portuguese it is better to communicate staffs. However, front staffs and someone speak English. So, it is not so inconvenient. Room making is also perfect. If you have friend in Sao Paulo or you have business Bom Retiro area, this hotel is highly recommended.

Marta
Canada
June 11, 2015
Convenient and Clean
The location to the Anhembi Conference Centre was very good - only about 10 minutes in a cab.
It is really not a good idea to walk anywhere outside of the hotel. During the day you can not carry any valuables and never at night. Dinners out are by cab and there aren't a lot of ...

Fabio
France
May 13, 2015
very cool
beautiful view of the Luz Praça and the city from the higher floors, very close to Pinacoteca and wonderful Museu da Lingua Portuguesa, close to terminal to Guarhulos Airport
swimming pool open only at 10 am

YOUNG C.
Argentina
June 06, 2008
Positive Review
Have breakfast at the hotel!

Mariusz
Poland
May 11, 2015
Very good location, good standard,...
localisation, very nice Luse Park, nice view from the window (to the park)
old furniture but quite ok

alba V.
Colombia
August 31, 2009
buena atencion
buena atencion, agilidad al hacer el check in , agilidad al hacer el check out, excelente variedad a la hora del desayuno , buena atencion , las personas muy amables
no hay internet ilimitado
excelente ubicacion parta hacer compras en bon retiro, no gastas mucho dinero en taxi, el desayuno es super bueno las personas que atiende son muy pacientes y muy colaboradoras siempre quieren que tu te sientas bien, y hacen un enorme esfuerzo por entender tu idioma, la habitacion muy limpia, las instalaciones del restaurante muy bien acondicionadas, taxis permanentemente ubicados afuera del hotel, y muy comodas las habitaciones

EMMANUELLI J.
France
November 13, 2013
pres du theatre et pinacotèque
proche jardin , rodoviaria theatre
Durant 2 nuits très agréables pour 2 spectacles de danse et de musique à la salle sao Paulo à coté restaurant asiatique prés de la plaça da Luz bon confort et proximités pinacotèque et gare centrale des bus , manque seulement tv5 monde cable limité dommage et piscine non couverte un peu froide

Yonglin
China
December 27, 2014
Disappointing
the hotel is ok,
I have told them pay cash, however they still collect the money from the card auto, I loose $100 for the exchange!!!! the people told me "I don't know why"

Joshua
United States
December 14, 2014
Great hotel, value, and staff...
Staff Value Room Everything was great
Location - can't go out at night, local are surprised you stay there (doesn't make good impression)

Volodia M.
France
June 09, 2010
Voyage d'affaire à Sao Paulo
Les chambres sont neuves et confortables et spaciauses.
Il est pas trés bien situé et le restaurant de l'Hotel est pas terrible.
Cet Hotel n'est pas trés bien situé mais les chambres sont spacieuses et confortables. Le restaurant est moyen mais le service est bon. Le service est de bonne qualité et dans l'ensemble l'Hotel est agréable.

Cid
Brazil
December 04, 2014
Very good
The room is nice, wide and comfortable. Also, the shower is very good.
The breakfast is poor for this kind of hotel.

Carlo T.
Italy
December 04, 2010
albergo molto pulito e funzionale
ottima il servizio alla reception e la camera da letto molto spaziosa
il bagno piccolo e senza bidet....con quello che costa ci dovrebbe essere anche una finestra
per lavorare è un ottimo hotel ben collegato con il centro, per chi va a vedere san paolo non è l'hotel giusto, si trova vicino, ad una zona molto pericolosa.

Anonymous
Germany
November 15, 2014
Business Hotel
Very good service Close to Metro station Luz Located close to fair exposition area
Everything was ok

Farjun M.
Brazil
December 20, 2012
Hotel com excelentes acomodações.
Vista para o Parque da Luz e proximidade do Metro da Luz
A minha estadia foi excelente. O pessoal da portaria do hotel esteve sempre solícito e me auxiliou muito nos vários aspectos com suas indicações de restaurantes , roteiros, etc...

Tai C.
Taiwan
April 21, 2010
Luz Plaza
servico de quarto e' rapido quarto e' grande
front desk muito devagar TV posicionado muito ruim cafe da manha nao tinha muitas opcoes
Foi uma estadia bem confortavel nos 8 dias que fiquei. Pessoal foram tudos bem legais, so' tive um problema na hora do checkout por causa da falta de informacao do hotel da reservacao, e falaram que EU tinha que fornecer as informacoes ao envez de esforcarem um pouco, como fizeram depois de mais de uma hora e meia de espera para chegar numa solucao pro problema.

Yali
Chile
February 16, 2016
Excelente experiencia!
La atención es excelente.