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About Spa Spring Resort


This deluxe resort is the place to indulge, relax, and enjoy the health benefits of outdoor hot springs. Location-wise, it is super convenient to get to the nearest airport at Hualien. There are a total of 143 tastefully appointed rooms and suites available, each one comfortably equipped with modern amenities to suit the needs of leisure travelers around the world. Relax at the resort's beautiful outdoor hot springs before making your way to the in-house restaurant where delicious local cuisine is served fresh daily. For those who like to keep fit, there is also a swimming pool at guests' disposal. For corporate groups, the banquet hall is available for all types of meetings and conferences. A truly unique and memorable experience awaits you at Spa Spring Resort.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer

Fitness & recreation

  • Massage(s)

Swimming & soaking

  • Hot tub
  • Hot spring bath

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Luggage storage
  • Newspapers

On-site facilities

  • Family room
  • Elevator
  • Smoking area

Health and security

  • Safety deposit boxes

Languages spoken

  • English
  • Chinese (Mandarin)
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Pets are strictly prohibited at the property, with the exception of guide dogs.

Child and extra bed policy
Children 0-6 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 7
Number of Rooms : 53
Room Voltage: 110
Time to Airport (Minutes): 90
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Recent customer comments

Filter by traveler type
  • Cleanliness 6.7
  • Facilities 5.3
  • Location 6.8
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for money 6.2
  • Food/Dining 5.7

South Korea
May 03, 2016
bad weather but good choice
location, good response and good view
weather was not good moreover south taiwan occured an earthquake. Nevertheless taipei food all delicious and feel mother's food. This Hotel is not big but all staffs very kind.

Josephine P.
April 12, 2016
First time at spa resort
Slightly expensive at $150 per night average, this is double of all the rest of the accomodations in this Taiwan trip. This hotel does not have the best of reviews as location is not directly outside the xin bei tou mrt station. It is located at the end of the road near to all the rest of the worthy attractions and a leisure 10 minutes away from xin bei tou station. This is one of the few hotels that allows check in at 3 pm instead of 7 pm where hotels actually rent out the rooms in the day. We arrived early and were not allowed early checkin. When we finally checked in, the lady at the reception was rather grumpy and rattled off very quickly in Mandarin like a machine gun, so all the best to those who arent conversant in the language. Room was nice and clean and spacious, window didnt really have a view. Restaurant on 5th floor has a way better view. Very good range of toiletries provided. Bathroom looks a little old but was still acceptable. Spa tub piped water from hot springs was spacious. The tub filled up fast, but needs to be careful with the hot water coming out from it. No separate shower, so you shower in the same tub as the spa tub. Dont forget to visit the public spa pool at the roof top. Its open till late. Breakfast is typical taiwanese porridge with condiments. They have toast, and delicious chinese buns. Not so good for those who are expecting international breakfast. Hotel also provides eggs for you to have some onsen eggs fun. Dont forget to redeem. I would return here again.

Hong Kong
March 08, 2016
not responsive service
not value of money, in terms of size, cleaniness and service

Shaochuan T.
March 03, 2016

Lai L.
Hong Kong
March 02, 2016
Not bad
Not bad

Fui L.
February 15, 2016
Good service
Rooms are very small. Wifi is not stable and slow. Don't even have telecommunication connections ar corner room at second floor. Rooms are noisy, still can hear people using hotspa tube in the room at 11pm! Only great customer service.

Lee S.
January 07, 2016
Hotspring, Price, Location

Iris C.
December 31, 2015
Hot Spring Resort
Got hot spring; complimentary shuttle service to Beitou station; good hot spring noodles
Good in-room hot spring. However, staffs need to improve on housekeeping, especially since I had paid TWD 800/ night for 3rd pax & yet I need to inform staffs on daily basis to give me the paid toiletries. But they do have big jacuzzi for hot spring bath

Gennis L.
Hong Kong
December 30, 2015
Very disappointed
spa tub in the room
When we arrived, since we have 3 guests altogether, but we just booked a room for 2-person, we need to add NTD800 for the extra person. This was fine because it was our own mistake. Since we had paid that money, we were entitled to extra amenities for that extra guest. However they did not give us the amenities and breakfast coupon until I asked for at least 3 times. The room was very small, windowless and dark. We tried to find out why and turned out we discovered that some lights in the room were out-of-order! They never thought of fixing it if we didn't ask them to. But when we asked them to fix it, the staff's attitude was so bad and thought we were too demanding and troublesome. We did not want a wasted journey so we tried our best to tolerate. When we had the spa bath in the room at night, the bathroom floor became very wet and they did not provide enough mat/towels. Another thing - the breakfast was poor. They didn't even have basic fried eggs or cereals and the porridge was tasteless, not to mention the coffee. This hotel is not recommended!!

Yong C.
December 20, 2015
Bathroom needs a revamp
Room is very worn off especially toilet. Unpleasant smell and look in the toilet. Aircon too cold unable to adjust


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