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More about this hotel:
    Nearest transport:
  • Le Duan Railway Station (0.7 Km / 9 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Gia Lam Airport (4.1 Km)
  • Noi Bai International Airport (21.4 Km)
    Customer comments:
  • "Breakfast included", "Friendly staff", "Quiet location"
    Top nearby attractions:
  • Hanoi Cathedral (0.1 Km / 2 min walk)
  • Nhà Hàng La Salsa Restaurant (0.1 Km / 2 min walk)
  • Le Thai To Mausoleum (0.2 Km / 3 min walk)
  • Hoan Kiem Lake (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

Splendid Star Grand Hotel

No. 14 Tho Xuong lane, Au Trieu str, Hoan Kiem District, Hanoi, Vietnam

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Features of Splendid Star Grand Hotel


Hotel Facilities

  • airport transfer
  • babysitting
  • bicycle rental
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • family room
  • laundry service
  • luggage storage
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Vietnamese

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Sale ends soon!
Hotel description
Centrally located in the Old Quarter, this property is just five minutes away from the Hoan Kiem...see more Centrally located in the Old Quarter, this property is just five minutes away from the Hoan Kiem Lake. Sitting on the small street next to St. Joseph's Cathedral, Splendid Star Grand Hotel offers a peaceful location, while at the same time, is just five minutes away from the popular areas of the city. Splendid Star Grand Hotel boasts 32 elegantly designed rooms that are ideal for both business and leisure travelers. They feature a relaxing and comfortable room environment and offer facilities like 24-hour room service, car service, tour booking, laundry service, air conditioned rooms, an LCD TV screen, a private computer, and Wi-Fi access. Collectively, Splendid Star Grand Hotel's peaceful location and splendid facilities make it a brilliant choice.
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Recent customer comments

Filter by Traveler Type
All reviews (263)

Business travelers (15)

Couples (125)

Solo travelers (56)

Families with young children (19)

Families with older children (19)

Groups (29)

Excellent
8.7
Value for Money
8.8
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.9
All reviews (263)
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Yen V. Solo travelers
Vietnam, January 24, 2016
Very disappointed!
2
Hi, I booked and paid for the room. I arrived around 8:30pm, straight from the Airport, they told me that "i called them and said to change my room to snother building because the construction of the house next to the hotel". I didnt call them at all. So, i walked and check the hotel across from their hotel. It was just like a motel. I told them i dont get it. Why do i have to stay in this motel when i paid for a 3-stars hotel. I walked back to their hotel and started to ask them questions. Do you have my room available or not? After a while, they admited that they sold my room. Well, after i have waited for over an hour, dealing with all th nonsense and ridiculous reasons. I demanded a refurn. They finally admited their fault and said they will Mark on Agoda as Guest does not show up and agoda wont charge. Seriously, they think that i am a kid?! I said No. Their manager called explain and explain. I was so tired and angry. Pls give my money back, that's the best that your hotel can do now. Thanks God, i got my money back after amost 1:30pm dealing with nonsense people. Cost me taxi money and time and its hard to find another hotel at 9:30pm. I would not recommend this hotel. The taxi cannot reach to the hotel because the street is so small. If you need a hotel, find another one. This is crazy
Tee R. Couples
Australia, January 22, 2016
Great Hotel, even better Staff!

- Staff attentiveness, - Great Location, - Brilliant Breakfast
9.3
Booked the hotel while on an overnight train from Dong Hoi to Hanoi. Since it was so short notice the hotel could not organise a car pick up from the station and it was also too late to ask for early check-in (our train arrived in Hanoi at 5am). We ended up getting lost on the way to the hotel so hoping for the best, gave the hotel a ring. Surprisingly someone picked up and helped us navigate out way to the hotel, definitely living up to their 24hr reception clause. Being completely exhausted and hungry, they were unbelievably kind enough to let us rest and catch some shut eye in an unoccupied room until our room was organised, even inviting us to breakfast when we woke up! (breakfast was only supposed to be included for the following day, so we were very grateful after such a long train ride). After our stay I can say the following: - Room was we well furnished and very clean, bathroom and shower well maintained. - Extremely friendly and helpful staff, will help you with anything. Provide you with great information about the city and must try experiences. Unbeatable hospitality. - As much breakfast as you like! - Enjoyed our stay so much we've decided to stay another night!
Anthony R. Families with older children
France, January 05, 2016
Will locatif and super nice staff

Location, room size and staff kindness
9.7
Staff went to pick us up in the min street and was very nice during our stay, always enquiringly about our needs. Hotel is kids friendly as rooms are large and clean. We really enjoyed staying there.
Hung G. Families with young children
Singapore, December 26, 2015
Review of h

Room is clean and spacious for 4 ofus, 1 double bed with 1 single and 1 more extra single on the floor. Breakfast was good as it make specially when you order from their extensive menu.
8
Location it's just a stone throw from the cathedral however car cannot travel directly to the front of the hotel as the lane/street is too narrow. If you have big suitcase, you need to push all the way in from the main road. Staffs is helpful and friendly. We enjoy the breakfast at the cosy basement area, it is freshly make from the kitchen when you order from the extensive menu, it taste good too, even have glutinous rice for a local taste. The manager Martin is friendly and helpful with our luggage when we are checking out in a hurry in the morning as the taxi is waiting at the main road, could not park there for long.
Ka K. Couples
South Korea, December 24, 2015
Awesome staff, comfortable stay

good location, great staff and good spacious room
9
The manager Martin was super helpful and kind. The room itself was spacious enough for two people to use. The bath tub was quite small though.. :) Near by places got nice places to eat and cafes, especially can hear st.joseph's cathedral bell. They helped us confirm on the pick up for our cruise also. It was a nice stay!
ANG C. Families with young children
Malaysia, December 18, 2015
Great and Nice comfortable for stay

Great location, staff very helpful (escpecially Manager-Martin) and polite, nice breakfast
9.7
The hotel was in an alley so the taxi cannot go in, surprising when reach there the manager and staff were ready waiting for us beside the main road to help us carry the luggage. From outside you don't feel any special of this hotel, but what touching us is the altitute of the staff-helpful and polite. Thanks a lot for the hotel manager Martin (handsome and super super helpful) who was helping us to arrange the city tour, halong bay etc. In summary, me and my family feel very comfortable to stay in Splendid Star Grand Hotel.
Molly J. Families with older children
United States of America, November 30, 2015
Good Visit at Splendid Star

Location, Breakfast, and Martin
9.3
It exceeded my expectations. Martin is great and made every effort to make our stay comfortable. The room was better than expected.
Alan C. Families with older children
United Kingdom, November 29, 2015
Great staff

Staff, location price
9
Martin did everything to ensure are stay was great :)
ROBERT P. Families with young children
Vietnam, November 16, 2015
Very good hotel

Food, Staff, Room Comfort
10
Marsha R. Families with young children
Philippines, November 04, 2015
Perfect location; great value for money

Staff (Martin the Manager is the best!), service (tour arrangements, airport car service, breakfast) and location
9.3
Great value for money! Perfect location and excellent staff.

Book now!

Sale ends soon!