Excellent 8.3
Based on 126 reviews

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About Splendid Star Suite Hotel

Description

For travelers who want to take in the sights and sounds of Hanoi, Splendid Star Suite Hotel is the perfect choice. With its location just 0.0 km from the city center and 35 km from the airport, this 3-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Splendid Star Suite Hotel also offers many facilities to enrich your stay in Hanoi. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, printer can be enjoyed at the hotel.

Splendid Star Suite Hotel is home to 26 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Hanoi, the Splendid Star Suite Hotel is the perfect venue for an exhilarating and exciting break away.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • family room
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • doorman

Business & money services

  • printer
  • business center
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 3 USD
Check-In From: 12:00PM
Check-Out Until: 12:00PM
Distance from City Center: 0.0 km
Distance to Airport: 35 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 26
Reception Open Until: 00:00AM
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 8.9
  • Room Comfort/Standard 8.3
  • Service 8.7
  • Value for Money 8.3
  • Food/Dining 7.5

Eric S.
India
May 16, 2016
Loved the Honeymoon Suite and the balcony overlooking the church
Very comfortable stay and great breakfast and awesome location. Only thing that let us down was they asked us to take a seat when we got to the hotel and said to wait for the welcome drink. We never got one. And then the hotel had no elevators and we were on the 5th floor. So no welcome drink and long walk up after a tiring flight. Disappointing start but the rest of the stay was great.

Sing L.
Singapore
May 04, 2016
Family room
Hotel located in the middle of the busy bustling Old quater so it was very convenient to go everywhere. However, hotel is located just beside the St. Joseph Cathedral which makes sleeping at night very uncomfortable because of the constant loud bell ring. Staffs was very friendly and nice. All in all, it was a pleasant stay.

Thanh T.
Vietnam
April 03, 2016
Small hotel
The hotel is small, no elevator, staff are helpful

Clare M.
Australia
March 21, 2016
Value, service and location
Staff, cleanliness, quality of the rooms
Excellent. We enjoyed the room with a fabulous balcony and view over the cathedral and square. The only downside was the lack of a lift in the building. The staff more than made up for this with all of their assistance and even breakfast in our room on the balcony. We would use this hotel again any time. We also enjoyed time at both its sister hotels Splendid Star Grand and Splendid Star Boutique Hotels during our travels in Vietnam.Both were also excellent with their services.

Ho C.
Hong Kong
February 05, 2016
Good location, Excellent breakfast and Service
Good location, Excellent breakfast and Service

Hoa T.
Vietnam
January 27, 2016
i love this hotel
staff really helpful and room really big.

Hendrik K.
Indonesia
January 25, 2016
Good hotel with nice staff
Staff, room, service

Hoa T.
Vietnam
January 24, 2016
Amazing staff
'd like to stay again in that hotel, maybe next time. What to tell about it? - City center, a lot of cafes around - that's plus. All of managers know English, better but I do - thats plus too. Clean rooms, free drinks, free lunch - pluses. They are really happy to see you- that is true. If you ask for directionns, advices - they always know what to tell and even write you on a map how to reach your destenation.They also help me to organize Ha long bay 2day 1night and Hoa lu Tam coc also.All is Great.Thank you so much for all things.Make sure i will come back here again

Simon A.
Australia
January 22, 2016
great hotel
staff, location, service
i love this hotel.and i sure will come back here again

Lui N.
Singapore
January 13, 2016
Disappointed, did not get what I wanted
Good breakfast served at balcony, clean
The hotel did not get my reservation at all, and we waited for at least an hour before they finally put us up in their sister hotel, which my friends had an eerie experience and ended up bunking in with us. I booked 2 nights with splendid star suite hotel, but as they screwed things up, we had to be put up in the other hotel for one night and transferred back to theirs the next day. It was most unpleasant and a waste of our time. To make matters worse, they did not even have the honeymoon suites that we booked, and we were given the family suite which I did not appreciate as I was with my boyfriend, and I wanted the round bed with the honeymoon suite. They did however initiate to serve breakfast in bed for us the next day before we caught our flight and agreed to arrange our flight transfer at a rate that was lower than the usual. Though I appreciated that they tried to make it up to us with lower transfer fee, it does not change the fact that I was most disappointed with the screw up that happened, and even on the second day they were unable to give me the room I wanted. The room that we got did not feel very comfortable, as in it gave us the creeps as well.


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