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Splendid Star Suite Hotel

28 Au Trieu Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam

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Features of Splendid Star Suite Hotel


Hotel Facilities

  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • family room
  • laundry service
  • restaurant
  • room service
  • safety deposit boxes
  • tours

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Vietnamese

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Hotel description
Whether you're a tourist or traveling on business, Splendid Star Suite Hotel is a great choice for a...see more Whether you're a tourist or traveling on business, Splendid Star Suite Hotel is a great choice for accommodation when visiting Hanoi. Only 0.0 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. A well-kempt environment and its proximity to Nha Tho, Hanoi Cathedral, Le Thai To Mausoleum give to this hotel a special charm.

Take advantage of a wealth of unrivaled services and amenities at this Hanoi hotel. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, car park, room service.

Guests can choose from 26 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Hanoi, the Splendid Star Suite Hotel is the perfect venue for an exhilarating and exciting break away.
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Recent customer comments

Filter by Traveler Type
All reviews (119)

Business travelers (7)

Couples (59)

Solo travelers (29)

Families with young children (7)

Families with older children (3)

Groups (14)

Excellent
8.3
Value for Money
8.3
Location
8.9
Staff Performance
8.7
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
All reviews (119)
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Hendrik K. Couples
Indonesia, January 25, 2016
Good hotel with nice staff

Staff, room, service
7.3
Simon A. Couples
Australia, January 22, 2016
great hotel

staff, location, service
10
i love this hotel.and i sure will come back here again
Simon A. Solo travelers
Australia, January 11, 2016
Great hotel, Splendid Staff

good food, great staff and really good service
10
We were welcomed by Lisa who is one of the best hotel personnel I have met! She quickly got us a drink, shared a map with us pointing out all the necessary sights, restaurants and timings of attractions. Without this advice our stay would have been very different! She booked us on two tours which were excellent- 2 day 1 night stay on flamingo cruises on halong bay- excellent tour as well as food on foot tour which was also super. Breakfast could be ordered to the room and we were also very pleased with the choice of what was available. We would like to personally thank Lisa and her team at Splendid Star Suite for an unforgettable honeymoon during our stay in Hanoi :)
Lui N. Couples
Singapore, January 13, 2016
Disappointed, did not get what I wanted

Good breakfast served at balcony, clean
5.3
The hotel did not get my reservation at all, and we waited for at least an hour before they finally put us up in their sister hotel, which my friends had an eerie experience and ended up bunking in with us. I booked 2 nights with splendid star suite hotel, but as they screwed things up, we had to be put up in the other hotel for one night and transferred back to theirs the next day. It was most unpleasant and a waste of our time. To make matters worse, they did not even have the honeymoon suites that we booked, and we were given the family suite which I did not appreciate as I was with my boyfriend, and I wanted the round bed with the honeymoon suite. They did however initiate to serve breakfast in bed for us the next day before we caught our flight and agreed to arrange our flight transfer at a rate that was lower than the usual. Though I appreciated that they tried to make it up to us with lower transfer fee, it does not change the fact that I was most disappointed with the screw up that happened, and even on the second day they were unable to give me the room I wanted. The room that we got did not feel very comfortable, as in it gave us the creeps as well.
Samantha C. Couples
Singapore, December 25, 2015
Excellent service

Location, breakfast, service
10
It was perfect, I would definitely come back to Splendid Star when I'm back in Hanoi. The only bad thing was that there was no lift in the building and we were on the top story, but the staff graciously helped us with our luggage. Thank you very much! The breakfast was good, the room was great! Thank you Splendid Star, you made our holiday spectacularly splendid! I only wish we had more nights there.
Alexander A. Couples
United Kingdom, December 21, 2015
Splendid hotel, splendid staff

amazing staff, good location and breakfast is excellent
10
We spent roughly 7 days in Hanoi. We booked the Halong Bay Cruise and Sapa Trek through Splendid Star Suite and the whole experience was amazing. Upon arrival at Hanoi, there were hotel staffs awaiting for our arrival alongside the bustling main road and helped with our luggages. We were warmly welcomed and given free day rooms for wash up as our first night will be spent on an overnight train to Sapa. All the staff was very helpful when we asked for local food recommendation and other inquiries. They also made sure we had a pleasurable experience when we came back from our Halong Bay Cruise and Sapa Trek which was booked through them. Although the room are a little old but the excellent customer service definitely made me a returning customer if I visit Hanoi again.
Steffen B. Solo travelers
Germany, November 14, 2015
Exzellent

Stuff,room, property
9
Warm welcome, verry helpfull and charmant Stuff Verry good Rom condition
Alexander A. Couples
United Kingdom, October 26, 2015
Amazing staff, great location

staff will do everythings to make you happy, breakfast is amazing, location ia great
10
We spent few day at the Splendid Star Suite Hotel and couldn't be happier. From the pick up at the airport to being dropped off a week later everything worked like clockwork. Lisa is a wonderful host who took the time to sit down with us on our arrival and asked us what we wanted to do with our time. Lisa then made suggestions as to the best ways of using our time and then booked tours for us to Sapa 2night and also to Ha Long bay ...( and all is excellent, we really happy with our Tour) The rooms are comfortable, the location cannot be beaten. I would recommend this Hotel to anyone who is visiting Hanoi. Thank you to all staff in Splendid star Suite one more time! I will come back next time@@
Shaun L. Solo travelers
Singapore, November 18, 2015
Clean, comfortable and good location

1. Amazing breakfast! 2. Warm staffs! 3. Clean rooms!
10
Andy H. Couples
Singapore, October 13, 2015
Splendid Service

Friendly, honest and helpful staff; choices for breakfast, Wi-fi is fast and reliable.
8.7
The level of service by staff exceeds the hotel's rating. We really feel very welcomed. Left my prescription contact lenses that cost USD300 at the hotel. Coordinating with the hotel staff to ship it back to Singapore wasn't too difficult. Shipment reached me in 2 business days! Totally impressed!!

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