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SSAW Hotel Hangzhou Hubin

No.221 Jiefang Road, ShangCheng District – Hangzhou Main Train Station, Hangzhou, China 310001 (Show on map)

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Area: ShangCheng District – Hangzhou Main Train Station Number of Rooms: 186
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
378 reviews

Value for Money
7.3
Location
8.2
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.3
All reviews (378)
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Stepanus T. Solo travelers Indonesia, February 1, 2015
nothing

nothing
7.3
Good
Xiaomin Z. Business travelers China, November 23, 2014
GREAT

CLEAN COMFORT
9.7
Tian S. Business travelers Singapore, November 21, 2014
nothing special

nothing good
4.3
room is quite small compare to similar priced hotel in china. Staffs are not so helpful. Refuse to call for cab and when asked for a weighting machine, they reply rudely that there is any. Location is quite good as it is near the famous westlake.
Siow C. Solo travelers Malaysia, November 8, 2014
Staffs are not friendly

Location
5.3
Cannot connect to their wifi, their attitude was impatience, not really good experience in staying this hotel.I will not recommend to friends and will not visit this hotel again for my next visit to hangzhou.
Cherie T. Couples Indonesia, November 6, 2014
Value for money, close to attractions & clean room

Location, cleanliness, easy transport
7.3
Location is close to West Lake and right in front of hotel is the Wushan Night Market. Many food option and in front of the hotel there is bus stop to go to many tourist attractions and it is very cheap to take they pic bus which is clean and comfortable, only 1 to 2 CNY per person to wherever you want to go within the bus routing! Taxi is also inexpensive though can be hard to catch from 3:30-5:00 pm. Staff works fast and efficient but as in everywhere in China, English is minimum. Room size is good and clean, bed is comfortable And water pressure for shower (hot water) is good. There is also free tea making facility. No fridge but it does not bother us since weather is cooling. No safe deposit in the room but there is free safe deposit at the front desk for guests. For Airport shuttle bus, take a bus from hotel front to the central bus station for only 1.5Yuen and change shuttle bus for 20CNY direct to airport in 45 mins. If you take a taxi it will be around 150 Yuen.
Cherie T. Couples Indonesia, November 4, 2014
Location, value for money, efficient staff

Clean
5
Ka Y. Business travelers Hong Kong, October 25, 2014
poor management

location
5.3
Only 2 small lifts in this hotel and only 2 receptionists to handle the check in for a big tour group. Finally reception wrote the wrong room number on my card and I needed to walk up & down the stairs to look for my room. However, I saw a guy toieting on the stairs it's so awful. Never stay in this hotel again.
Angela T. Groups Singapore, October 22, 2014
Decent hotel

clean, decent, comfortable
6
Decent hotel for the group of us. Not too bad an option. You can take a nice 2-3km walk to the promenade.... Which is nice to people watch!
Ming O. Families with older children Hong Kong, October 21, 2014
Staffs are not helpful.

Rooms and beds are comfortable. 20 mins walk to XiHu, the lake.
6
No one is willing to help opening the door while we got quite some luggages to carry. Staff not willing to let us use the toilet while we check in. We were charged a fee even though we paid via agoda. Rooms are small. 25 mins walk, far from metro.
Hon K. Couples Hong Kong, September 26, 2014
good room

nice room, location, value for money
7.7
nice room, location, value for money

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Customer Reviews - SSAW Hotel Hangzhou Hubin, Hangzhou

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