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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Executive Lounge St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Executive Lounge St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Lobby bar St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Restaurant St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Fitness Room St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Swimming Pool St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Swimming Pool St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Swimming Pool St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Ballroom St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Ballroom St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Ballroom St Giles The Gardens - Grand Hotel & Residences Kuala Lumpur - Wedding Banquet
Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4334 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4334)
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Qastury J. Couples Malaysia, August 17, 2013
comfortable and nice

good service, nice staff & it makes you feels like home
8.3
Very Good, will definitely come back again.The place was near to shopping mall, it gives us easy access for entertainment, restaurants, shopping and many more. Great location as you are able to catch the public transportation to other places too.
Mulyadi M. Families with young children Indonesia, August 17, 2013
clean room and large room

awesome and great hotel
10
I stay at the first time at the gardens hotel and residences - st. giles... I like the hotel because the room is clean, large, and the bathroom is very nice design... and the services is good. the breakfast have many variance, the friendly staff.. I would to recommended people to stay at this hotel
Ho K. Families with young children Hong Kong, August 17, 2013
Nice room and great shopping choices

Shopping, Easy access to KTM Komuter, Large room
7.7
My flight to KL was delayed and I arrived at the hotel at 5am. Communicated to the hotel by email about the delay and they are able to make sure the baby cot is in the room so my kids can go straight to bed upon arrival. However, no blanket for the baby as they said they ran out of small blanket, same go to the adapter. Promised to sent us the next day but never happen. Room is large as I am staying in the one bedroom deluxe, with kitchen. Kitchen has microwave, toaster, oven and stove. Would be like if washing machine is available. TV channel is few for a 5star hotel with only 10 international channels.
Thuy N. Business travelers Vietnam, August 17, 2013
very good

big bathroom, clean room, good price
8.7
It was great except there were no towels in the room after cleaning
Cheng Y. Families with older children Malaysia, August 16, 2013
Great facilities and fair price

Spacious room and bathroom, great location and accessiblity
8
A spacious room with full facilities provided which nothing complaint on 5 star hotel, whereas, the front desk/reception need a improvement, definitely not a 5 star service.
Andy S. Families with young children Indonesia, August 16, 2013
nice hotel

shopping, large room
8.7
Jing N. Solo travelers Australia, August 16, 2013
Great location

clean, good service, and great location
8
The hotel is situated at great experience, middle of PJ and KL where I can catch train or taxi. Hotel staff service was good, room was clean and big.
Amy L. Business travelers Malaysia, August 16, 2013
NICE HOTEL

NEAR TO SHOPPING, FRIENDLY STAFFS, BUSINESS
8
Stayed in this hotel last week. Had a really pleasant experience with the staff who have been very helpful. Would like to call out the Concierge staff, who went out of his way to help us secure a cab which allowed us to be on time for our trip to Singapore. We asked the concierge a lot of...
Yap N. Families with young children Malaysia, August 16, 2013
goo location for shopping

goo location for shopping,clean room and humber staff
5.3
goo location for shopping,clean room and humber staff
Lee C. Solo travelers Malaysia, August 16, 2013
Could be better

Attached to Gardens Shopping Centre, friendly staff, centrally located
5.7
The twin-bed Deluxe room is highly disappointing - the room is small, equipped with a moldy shower area. The housekeeping lacks attention to detail, though not entirely a problem in itself, but when you first arrive at your room to see the toilet seat up, the toilet tissue triangle half-folded, and towels not placed smoothly (one small towel missing as well), it all adds up to give the room a sloppy first impression. When I first took my shower, the supposedly 'new' shampoo bottle released a watery solution that really shocked me. Did housekeeping just filled a used bottle and placed it neatly on the soap rack? Or was it a dodgy bottle from the shampoo supplier? Fortunately, subsequent housekeeping was satisfactory. There were no more missing towels or watery shampoo, though the thick black mold in the corners of the shower area remained all through my 5 days there.

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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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