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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4433 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4433)
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Irwan H. Couples Indonesia, September 23, 2013
great

room..location..foods
8
Awesomèeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Julia F. Families with young children Malaysia, September 22, 2013
Comfort and Clean Room

Close to Shopping Mall, Clean and Comfort Hotel
7.3
My hubby and I felt great with hotel room and the facilities. However, we encountered a poor attitude staff when doing check in at counter. She has no smiling face and no greeting to the customer. We wondering how come this kind of staff will serve at front line?
Sia M. Solo travelers Malaysia, September 22, 2013
Centrally located with attached shopping mall

Shopping, Restaurant and Comfortable
7.7
Nice and comfortable room with easy access to public transport, shopping mall and city sight seeing.
Irene L. Solo travelers Indonesia, September 22, 2013
nice room

large room and bathroom, comfortable
7
i have a very nice experience staying at the gardens.. the hotel have a large room and bathroom, very comfortable also, got a free internet, a fast one.. sure will back stay in this hotel as i go to Kuala Lumpur again..
Amy L. Business travelers Malaysia, September 21, 2013
nice & convenient

clean, huge room & nice staffs
8
Reasonably priced hotel in a convenient location above the Mid Valley Mall. Hotel has basic but spacious rooms in contemporary decor. Good if you are on a short business trip in the area. I was very impressed by the warm and attentive front desk staff
Louise K. Business travelers Singapore, September 20, 2013
Good hotel but level of cleanliness can be upped

Location, comfortable bed
6
Its a seemingly luxurious hotel but its not cleanest. I've stayed at supposed worse hotels but with a higher standard of housekeeping. Sometimes, complimentary water was not topped up, toothbrushes/shampoo not replaced. I had an empty box of tissue not replaced too. Housekeeping can be improved drastically. Internet connection is also not quite stable.
Cherry C. Business travelers Singapore, September 19, 2013
Awesome

Location, Service and Cleanliness
8
It was simply good, and I feel very comfortable and well taken care of.
Andrew M. Business travelers United Kingdom, September 19, 2013
nice hotel

staff, location, access to shopping malls
8
Chi H. Couples Hong Kong, September 18, 2013
nice,convenient,friendly staff

good location, quiet, spacious room
8.7
First room checked in on 13th floor was abit noisy, guess some reno work is on.But i got to change to another room to higher floor then it was fine.Room was equipped and fully furnished with a nice kitchen and living room with dvd and music player.Suitable for a small gathering and short stay.It is just few steps away from mid valley megamall and the gardens mall, you can get everything you need from food to entertainment..best choice.
Donald Q. Couples United States of America, September 17, 2013
Nice hotel, connected to Mid Valley Mall

Location, shopping and dining
6.7
We like to go there and walk/shop the mall, have dinner a few drinks and spend the night. The food/breakfast was poor at the hotel, we enjoy the restaurants in the mall.

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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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