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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 4595 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4595)
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Donald Q. Couples United States of America, October 21, 2013
Nice Hotel

Close to mid valley mall, good shopping, nice room
9
We enjoy staying at the hotel to spend the day/night at the mall, reminds us of the US. Good shopping, western restaurants.
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Mark C. Families with older children Malaysia, October 20, 2013
Unexciting

Just the location .
6.7
Staffs were not friendly and the rooms are dull and a little old.
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Thomas C. Families with young children Australia, October 20, 2013
Fantastic hotel in great location

Location, cleanliness, friendliness of the hotel staff..
9.3
This hotel is located on top of a huge shopping complex. It is rather convenient for food, shopping and public transport is easily available. City centre is about 20 mins away by cab without traffic jam and personally you can get just about everything from the shopping complex downstairs without going to the CBD. I would highly recommend this place if you are looking for convenient and travel with children, the room we had was very comfortable. On the down side - Parking. In most part of KL hotel provides complementary parking. But Garden Hotel parking is not free. Be aware before you rent a car.
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Jonathan H. Business travelers Malaysia, October 20, 2013
convenient

internet, bathroom, water
7
hotel staff are sometimes good and at times they are below average.
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Dan T. Business travelers Singapore, October 20, 2013
Good facilities including gym, dinning places.

Good facilities including gym, dinning places.
8
My one number choice for hotel in mid valley. Location is good for shopping as well.
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Eric L. Couples Singapore, October 19, 2013
Hotel with finesse

Location, Great buffet breakfast spread, Efficient check in
8.3
Location of hotel was superb with nearby mid-valley and also garden's own shopping mall. Great rooms, clean spacious and tastefully decorated. Superb buffet breakfast spread. A tad pricey but you pay for the great rooms with fantastic breakfast!
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Rachel N. Families with young children Malaysia, October 19, 2013
Comfortable and value for money

customer service, room space, easy excess
7.7
Was not happy that the door to our room was constantly not working, had to get the maintenance personnel to fix it twice in a day.
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Foo W. Business travelers Malaysia, October 18, 2013
Great Location and shopping

Location, shopping and food.
7.7
Overall a very pleasant experience. Great location and lots of food and shopping. Hotel is attached to two major shopping malls. Everything is available under one roof!
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Toh H. Business travelers Malaysia, October 17, 2013
Good shopping areas nearby

Shopping nearby, easy food hunt
7
We found out The hotel room we booked (1-bedroom suites) was actually located at the residence building (not at the Gardens hotel ) .We arrived at 1230pm and was told that room not ready eventhough we had put request for earlier check-in. The staff told us there is no twin bedding room available when we ready to check-in which is quite bad as we had waited 30 mins or so. In the end, she arranged us to go back to the Gardens hotel side and checked in. We are actually paying more for the room as we are downgrading to normal deluxe room from suite. I found it quite tedious as the Agoda should have stated / differentiate the hotel vs residence and update the bedding info.
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Toh H. Business travelers Malaysia, October 17, 2013
Good shopping hotel

Easy shopping and dining
7.3
The stay was ok. Room abit small but comfortable. It is quite convenient as Midvalley mall is just adjacent to the hotel.
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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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