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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4447 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4447)
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Yen K. Business travelers Malaysia, July 29, 2013
“Great Hotel, Highly Recommended”

Close to shopping areas, Large bathroom and Fast check-in and check-out
8
Beatrix T. Couples Indonesia, July 29, 2013
Pleasant Stay

Right on top of a shopping centre
7.7
I've had bad experience with this hotel before, but decided to give it another chance. This time, the staff were more polite and our stay was better.
William T. Couples Singapore, July 28, 2013
Nice hotel with comfortable settings

Convenient Location, Large Room, Nice decor & Bathroom with great showers
7
This is our second time in this hotel Unlike some hotel in KL, it's still maintained its hotel standards in terms of room cleanliness & comfort. Although it's little pricer than its sister hotel, Boulevard, it's very convenient to shopping malls & food outlets/restaurants. One thing can be improved is the carpark facilities. As it's near Mega Mall, entrance to carpark is quite confusing. We intend to park at the 'B' zone carpark (ie. at the Basement which is very near to Hotel entrance) but end up parking at the 'U'zone (upper carpark which is further from hotel entrance) cos' there's no linkage between the 2 (diff routes with diff entrance). Hope something can be done to improve.
Ang B. Families with young children Singapore, July 28, 2013
Big Lux Room at a great location with shopping

Big Room, Location and Shopping
8
It was a pleasant stay where my daughter loved the play ground located at the gardens mall. Which allowed both me and my wife a few free hours of shopping and relaxation time. The restaurants at both Gardens Mall and Mid Valley mall were good. Shopping experience was great with lots of sale on going.
Noridahwati A. Families with young children Singapore, July 28, 2013
Big comfortable hotel room

Central, connected to mall, spacious
8.7
We stayed at the 2-bedroom deluxe at the Gardens Hotel. What I really like about the room is that it is spacious, clean, modern design and there is a bathroom in every room. They had a variety of channels on TV as well, keeping my family occupied even when we were not out. The balcony floor was slightly dirty but you can't expect much when you have the mall's blower right underneath your room. The front desk is friendly and was very helpful which makes the check-in a breeze. Will definitely recommend this hotel and will definitely return to this hotel.
Cindy C. Couples United States of America, July 27, 2013
comfortable, friendly staff

friendly staff, good service, comfortable bed
7
Briggete W. Business travelers Malaysia, July 26, 2013
Good Shopping Location

Location, Shopping and Clean
8.7
Tan M. Business travelers Malaysia, July 26, 2013
Convienient & comfortable for business and family.

Location, spacious room & comprehensive facilities.
9
We will recommend to all our friends if they wish to have a carefree family holiday and /or business , this hotel is the best choice.
Robert E. Business travelers United Kingdom, July 25, 2013
Very efficient and relaxed

Rooms size, quality of furnishings, speedy internet
8
I found the staff to helpful and quick to respond. The room was good. The bed comfortable. All in all it was very functional accommodation for a business trip.
Seng K. Business travelers Singapore, July 25, 2013
Hotel with easy access to mall

Good location, convenient and clean
6.3
I booked Executive Premiere room but the receptionist gave me an Executive Deluxe room instead. I realised it only after checking into my room. I had to waste another 15min to get the correct room.

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