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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 4548 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4548)
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Yong T. Solo travelers Malaysia, May 16, 2013
Great location in Mid Valley

Location, Shopping, Value
6.7
Cornelius D. Business travelers Philippines, May 15, 2013
Very nice and affordable

good location, great service, nice room design
9
Concierge staff were not helpful enough to assist hotel guest to secure taxi service to KL airport. Offered the blue taxi at Rmb 150 which I declined due to high rate against normal rate of Rmb 74. 2nd offer was the regular taxi at Rmb 80 which I agreed and waited about 15 mins, However after reaching the airport, taxi driver over charged me at Rmb 100, Heated argument ensued Recommend that Concierge must do a listing of name & plate # of taxi being used by hotel guest to the airport and agree on the taxi rate to avoid misunderstanding. Overall, I could have experienced a great trip to KL but got disappointment with the taxi service.
Ng B. Families with young children Malaysia, May 15, 2013
good stay only minor

shopping close to attractions and well equipped hotel
8.3
good,comfortable and inside hotel even though it is attached to major shopping centers,it is relatively quiet for a cosy and relax stay.Only feel that the selection for buffet could be improved.
James W. Families with young children Malaysia, May 15, 2013
happy and wonderful

clean, luxury
9.7
very helpful stuff. very clean room, very nice place.
Lee S. Business travelers Malaysia, May 14, 2013
great location

location, close to shopping area, and comfortable
7
Alex C. Solo travelers Singapore, May 13, 2013
Great location and accessibility

Location, cleanliness, value for money
9
2 night's stay over the weekend. Loved the location as it it just beside 2 of the largest shopping malls. Requested for high floor and was given 22nd floor which was great. Wireless internet was a bit dodgy as I experienced a few drop offs. Had to pay RM15 parking per day which was a bit disappointing as most hotels offer complimentary parking for their guests.
Eric M. Families with older children France, May 13, 2013
Comfortable, spacious room

Shoppings and restaurants
8
It was a very pleasant and comfortable stay at The Gardens Hotel. The room and bathroom were spacious and clean, room service was efficient , and it was very convenient to have shopping centres and restaurants connected to the hotel.
Marcus W. Business travelers Malaysia, May 12, 2013
good location of the hotel.

location, cleanrooms and shopoing activities.
7.7
Except for the parking and signage whereby it could improve further. Otherwise, all is good.
Ve R. Business travelers Malaysia, May 12, 2013
Convenience, shopping, clean

spacious room size, central location
6
Ve R. Couples Malaysia, May 11, 2013
It is centrally located and easy access

Location, Cleanliness & shopping
7.3

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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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