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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 4604 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4604)
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Soo W. Families with young children Malaysia, December 28, 2014
Rooms not ready at 3pm for check in

Good location
7.7
Great
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Mahyon M. Couples Malaysia, December 28, 2014
Disappointed during check in time

room
7.7
The room should ready on time and not at 5pm. It's not fair to me and the others.
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Cheah K. Families with older children Malaysia, December 28, 2014
Centrally located

Convenient shopping, clean and good wifi accessibility
8.7
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Hock S. Business travelers Malaysia, December 28, 2014
good place

nice place
10
good and nice place
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Zhuang R. Couples Malaysia, December 28, 2014
not bad

nothing
8.7
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Kwai S. Couples Malaysia, December 28, 2014
Gardens hotel

cleanliness
6
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Hwee P. Couples Malaysia, December 27, 2014
Great for family as it is a service apartment

clean, best location and staff is friendly
8
We were going to book the garden hotel but we got confused with the name and ended up booked this hotel instead! Surprisingly, it was a great stay!
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Sui B. Families with older children Australia, December 27, 2014
Spacious clean hotel

Located within the shopping mall, spacious and clean rooms
7.3
I had prepaid the two-bedroom Gardens Residences but upon arriving at around 4pm, was told that they had allocated all the two-bedrooms. This was disappointing as I was travelling with my parents and wanted to space to also meet with my family who live in Malaysia. There was also a very long delay during this check-in process with prolong discussions internally to find a solution, which the staff should have truthfully told us in advance. At the end, two separate hotel rooms were offered with access to the lounge, which was a good gesture. Gardens should take note of prepaid hotel bookings such that rooms are not simply allocated out. Overall, the stay was enjoyable after the bad start.
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Vivian T. Families with young children Malaysia, December 27, 2014
very good condition

location, cleanliness
7.3
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Muhammad S. Business travelers Singapore, December 27, 2014
one of the best hotels in kl

safety,convenient,comfortable.
9.7
Nice place to stay and good location very comfortable.
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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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