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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 4666 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4666)
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Shirley T. Couples Singapore, August 9, 2015
Great Location

Location, Cleaniness, Breakfast
8.3
It was a pleasant stay. We love the hotel location, we could watch midnight movie at the Mid Valley Mall and walked back to the hotel very conveniently. The hotel is very near the mall. The room is also spacious and clean. A lot of variety available for breakfast, although not all are nice, but is already very good already. Very happy with our stay at this hotel.
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Boon C. Families with older children Singapore, August 8, 2015
Good Hotel

Location, Clean and
10
This Hotel location very good, hotel Staff very polite and the room also very clean.
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Ling G. Families with young children Singapore, August 8, 2015
3 adults and 3 kids with extra single bed

Location, location, location.
9
👍🏻
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Leong T. Families with young children Singapore, August 8, 2015
Great Stay for Family

Good size, Next to mall , clean
9
Located next to mid valley mall which is one of the best shopping mall. Room size is good for family of 4 (2adults & 2kids)
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Fuh C. Couples Malaysia, August 7, 2015
Dishonesty for this hotel.

St Giles The Gardens - Grand Hotel & Residences
2
dishonest hotel. I accidentally left my personal belonging in the room, after check out I still wonder around in the mall but no one inform us that they notice that we had left something behind. Even later we return to hotel to collect our deposit luggage to airport no one bother to inform us. Worst is I email the hotel to check and revert that is total NO REPLY
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Shen T. Business travelers Malaysia, August 7, 2015
City Hotel

location, restaurants, shopping
4.7
The location is good but I found parking to be difficult and hence driving in and out to be rather inconvenient.
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May M. Solo travelers Australia, August 7, 2015
Great location, disappointing room and service

Location- close to thr city and inside the mega mall shopping centre
6
Room looks pleasant but non functional. No lights over the bed while other lights shine in your eyes while laying in bed. Bedside table lamp was non functional and again shines in your eyes. No bar fridge or snacks and yet held 600 ringgit on credit card hold. Returned back to hotel room at midnight after a day's outing to find that housekeeping has not been in. Buffet breakfast has a general spread but pretty cold with the hot dishes. Overall an average experience for the price.
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Shen T. Business travelers Malaysia, August 7, 2015
Need to improve car park signage

Location, restaurants, shopping
6
I was pushed around from St. Giles Boulevard to Hotel and then Residence. The differences was not clear at booking and parking at the locations was a frustrating experience as signage was not clear and exit payment system was different as the car parks.
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Poh L. Business travelers Malaysia, August 6, 2015
Excellent Location

Conveniently located, close to food, public transport & shopping
7
Overall ok
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Lingyi X. Business travelers Singapore, August 6, 2015
Room is good, but wifi is horrible

Please improve internet service
8.3
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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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