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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4491 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4491)
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Min F. Business travelers Malaysia, October 3, 2014
Great City Hotel

Location, Size and Comfort
8
My stay at the hotel has been incredible as expected. The staff was helpful. Checkin was swift which is great. I received a returning customer voucher whichh is a pleasant surprise. Always glad to be the hotel patron this time and the future too.
Ellen F. Business travelers Malaysia, October 2, 2014
SPACIOUS ROOM, WATER LEAKING

SPACIOUS ROOM, COMFORTABLE, VIEW NOT NICE
8
THE FIRST ROOM THEY OFFER THERE'S WATER LEAKING FROM THE CEILING WHEN WE GOT IN THE DOOR. THE HOTEL REFUSE TO CHANGE THE ROOM, AND WE HAVE AGREED TO DOWNGRADE THE ROOM BUT PAYING EXECUTIVE RATE AND FINALLY GOT THE ROOM CHANGED....VERY DISSAPPOINTED.
Soo C. Families with young children Malaysia, October 1, 2014
nth

Car park, near to mall, clean
8
Jimmy V. Couples Indonesia, September 30, 2014
Clean, spacious and convinient

clean, spacious and service good
10
every morning we can get a cleaning service. She really clean all ur dishes.
Chin K. Couples Malaysia, September 29, 2014
satisfying room stay, comfortable

convenient, comfortable, friendly staffs
7.7
enjoyable, memorable, convenient for all group of guests
Joyce T. Business travelers Malaysia, September 29, 2014
Dirty room and bad service

Only good thing location
4.7
I had the worse hotel experience as there were roaches in the room and had allergy rashes due to dirty bed. Hotel staff didn't want to be responsible and in turn, indirectly blamed me for it. It's shocking and honestly, worse hotel experience for me!
Junainah J. Couples Singapore, September 29, 2014
One night stay

cleanliness, comfort and most importantly the location of the hotel which is just right next to Mid valley station
9
Very impressed and awed by the hotel room cleanliness, the huge area space and the comfort and the condition of it that is so well maintained. Been wanting to try and stay at this hotel and truly I'm not disappointed, it just makes my stay in KL more memorable and pleasant. Truely blown away.
Sengteck Y. Couples Malaysia, September 28, 2014
comfortable and Luxxe

location, comfort , spacious
7.7
check in was effcient and hassle free. bed is comfortable. good rest. room is spacious
Doreen T. Families with young children Malaysia, September 28, 2014
Good environment & location for family trip.

The best is near to shopping mall, can go back to room when my 3yrs old son fell tired during shopping.
9
We have a wonderful stay at the Garden Hotel & Residences.
Niloufer O. Families with older children Malaysia, September 28, 2014
Great

Pool, convenience, friendly staff
9.3
It was really good stay indeed. The staff were friendly and remembered us when we walked in.

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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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