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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200

Recent customer reviews

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Excellent

8.2

based on
5052 reviews

4573 reviews in English

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (5052)
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Foo M. Families with older children Malaysia, December 23, 2014
truly asian warmest service apartment

central loacted for meeting .shopping and eating
5.3
good and staffs are friendly and warm .
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Rahim S. Families with older children Singapore, December 22, 2014
best stay

location, shopping & food
7.7
Greats
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Asmoni J. Families with young children Singapore, December 22, 2014
Enjoyable stay

Location, food and rooms
7.7
Perfect
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Tan Y. Families with young children Malaysia, December 22, 2014
family travel

big room, good location, nice food
7.7
i have a good time with my children stay in this hotel, and also nice shooping mall beside the hotel.i will come to stay again in this hotel.
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Chew A. Couples Malaysia, December 22, 2014
Nice Good Clean

Everything is fine
7.3
Breakfast not really that nice..
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Clare C. Couples Malaysia, December 21, 2014
The best u can get at its location.

The bed, separate toilet n bathroom and the best thing is its next to a shopping mall .
8
Overall ok. Liked the view looking out of my hotel room.
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Amreet K. Families with young children Malaysia, December 21, 2014
Perfect stay

Clean comfortable spacious room for young kids, perfect location.
7
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Guang Y. Couples Singapore, December 21, 2014
Shopping trip

Room is clean, bright. Dental and razor kit are renewed everyday.
6.3
Staffs were not the most polite, with a male staff particularly rude and sarcastic when I asked about the parking at the hotel. The lounge bar also closed at 10pm so u can't get any drinks in the evening for a chat around. What's worse is that the staffs at the lounge direct me to a '24 hr' lounge or dinning place in the hotel that never existed!
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Fang Y. Couples Malaysia, December 21, 2014
Great location

Location, location and location
6.3
The stay is enjoyable. The location is great as it is within walking distance to mid valley and gardens. Noted some minor stains on the pillow. Everything else was quite good except that we have to spend half and hour looking for parking. Suggest to reserve some parking slots for hotel guests.
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Linda L. Solo travelers Australia, December 21, 2014
Needs some upgrades

location
7.7
This hotel needs a bit of an upgrade, in particular the carpet in my room was rather stained. I asked for a quiet and dark room, with blackout curtains. The problem with the curtains was the width did not cover the windows and at three points they would not cover the light streaming in from surrounding buildings. It was just short change of fabric and really for the 20 cm saved it is a really annoying aspect of the corner room I stayed in. The hallways are not air-conditioned, very hot, unless you are in the room.
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