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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 4594 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4594)
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Kartigeyan P. Business travelers Malaysia, June 8, 2014
nice

clean
10
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Karen A. Couples Singapore, June 8, 2014
Spacious and well thought-out laylout for the room

Clean, organised and good counter service.
8.7
Very relaxing and always confident of quality service being delivered. However, it was a long walk to the gym shared between the Residences and Hotel.
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Beh K. Couples Malaysia, June 8, 2014
poor luxury hotel

close to shopping,clean,easy access
5
Really dissapointed to stay this "5" star hotel. Their staff not well train,super hard to find car park,somemore have to pay for car park. The very disspointed thing is their BREAKFAST!! Never have such poor experience breakfast in "5" star hotel before!! seriously i can tell you,3&4 star breakfast even better than this "5" star hotel. We find out that most of food are finish,but never refill,i noticed that a few guess directly complain their staff and take photo of their empty plate...almost plate left banana leaf!!! Food not delicious at all...one word can explain,TERRIBLE. Impossible to visit and recomment this hotel to others!
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Mohamad H. Couples Malaysia, June 8, 2014
Fantastic

Near to shopping mall, easy access, friendly staff
9
I and my wife really loves our stay at the hotel. Keep up the good job!
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Loh M. Families with young children Singapore, June 8, 2014
Great

Location, Swimming pool and room cleaniness
8
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Lim W. Business travelers Singapore, June 7, 2014
Great hotel to stay

shopping, conveniently located, ease of transport
8.7
Clean rooms.
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Guan K. Business travelers Malaysia, June 7, 2014
comfortable yet reasonable price

bog room space, nice breakfast, great location for shopping
8
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Khoo S. Couples Singapore, June 7, 2014
Luxury, comfortable , great location with amenitie

clean, comfortable and quiet
8
The room was well equipped with kitchen facilities. We found the kitchen table tops and living room table were not wiped clean as we could see lots of streaks. Breakdown of complains was attended quickly - mosquitoes at balcony because of construction site across the hotel site. However, we found the temperature of shower difficult to control - its either extremely hot or cold. The bath sink had water dripping off the down pipe.
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Chun D. Families with young children Netherlands, June 7, 2014
fast convenient located hotel

spacious, clean, convenient located
8
It was not the first time staying at Gardens residences. If I travel with family (partner and 2 young kids), I really prefer this hotel. This hotel is not for resort like stays, since it is in the middle of Kuala Lumpur. Although they have a pool, it is really a city hotel; surrounded by malls. Reason I like to book the suite there is the availability of a 2 bedroom suites with kitchen and living room. So if you don't go out all the time, you can stay in your suite to relax a bit (contrary to staying in a hotel room). Also the kitchen might be handy for families with kids. Staff is friendly, check in is fast. Although I do encounter problems with my key cards occasionally, and need to go to the reception to reset it.
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Danny T. Business travelers Malaysia, June 6, 2014
Easy And Free

Spaces, Shopping and Food
8.3
Convenient almost all my local friends know where it is, shopping to keep my wife and son busy while i'm having a business talk with my new partner...
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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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