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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
4395 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4395)
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Muhammed Z. Couples Singapore, December 22, 2013
Would go back again..!!

The room was pretty big & comfortable.. Loved the bathroom! Breakfast buffet was excellent!
9
Overall our stay was good. We didn't even have to leave the building. The shopping mall was connected to the hotel. Very easy access to food and shopping The two things we didn't particularly like: 1. The channels on the tv were disconnected on our last day due to the heavy rain. It was still down after 30 mins or so. 2. We checked in at midnight and had requested for a slightly later check out on Sunday. Staff was quite rigid about it. I just felt there could be more customer-service oriented staff. Agoda made a mistake on our breakfast- it was supposed to be for 2 but it was printed for 1. Staff refused to help or accomodate. Kept telling us to go back to agoda. Honestly, for de amt we paid for the hotel, service could be improved.
Faizal N. Couples Singapore, December 22, 2013
Comfy hotel directly located at a shopping centre.

Situated in a shopping centre, friendly and attentive staff, comfortable and clean room!
9.3
Amy K. Families with older children Singapore, December 21, 2013
Fabulous shopping trip

Shopping,food,location
10
This is my fourth time staying in Gardens. The location is great as there are to fantastic mega mall next to each other. So many restaurants choices too.
Boon K. Families with older children Singapore, December 21, 2013
Very reasonable and clean hotel.

Clean spacious and nice location
7.7
It was a very pleasant experience staying in this hotel amenities shopping and restaurants are very centrally located. Nice environment and surroundings with good food. Will definitely recommend to friends.
Yap P. Business travelers Malaysia, December 20, 2013
near to mid valley

near to mall and easy to find
4
fantastic
Ting S. Business travelers Singapore, December 19, 2013
Comfortable and good shopping location

Nice surrounding, comfortable bed, good eatery places
8.3
Relaxing and able to work efficiently with high speed wifi
Andrew C. Business travelers Singapore, December 19, 2013
Ideal hotel for shopping and dining

great location, shopping, and food
8.7
The hotel is very comfortable and great for a short getaway with the family. It's the ideal hotel for people who enjoy shopping and dining. The rooms are new, clean and well maintained.
Foo J. Families with young children Singapore, December 18, 2013
Love my stay at the Gardens Residences

Great Location, Good Service, Ideal Room Configuration
8
I've always been a satisfied customer of The Gardens Residence; my choice of hotel in KL for consecutively 4 to 5 years. Fast checkin and checkout, efficient room service and clean rooms are the hotel's attraction points. In my recent stay, my 2 daughters accidentally left their goggles at the swimming pool and the hotel staff kindly found them and sent them to our room at a very short span of time. Í'll definitely choose The Gardens Residences whenever I travel to KL.
Kang K. Business travelers Malaysia, December 18, 2013
Nice shopping hotel

Close to city, shopping and business hotel
10
Everything was good. I stayed This hotel More than 5 Times. Will stay again
Yan K. Business travelers Malaysia, December 18, 2013
perfect good hotel

clean, reliable, shopping
10

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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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