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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200

Recent customer reviews

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Excellent

8.3

based on
438 reviews

4569 reviews in English

Value for Money
7.9
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.5
Families with older children (438)
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Jennie K. Families with older children Australia, January 15, 2016
Family oriented settings with easy access to shopp

Easy access to shopping, food and entailment
8
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Tan A. Families with older children Malaysia, January 14, 2016
Satisfied Hotel

Customer service, cleanliness,and location of the hotel
9
It is pleasant as it is comfortable to stay in the hotel. A big thumb to the front line staff, who served in a great manner. While other staffers were great too.
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Choon H. Families with older children Malaysia, January 3, 2016
worth to stay

room design, room conditions service
10
value for money, good service, comfortable room, good facility, friendly staff
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Tan L. Families with older children Malaysia, December 31, 2015
Great stay

Location, Hotel Wifi, Comfortable ROom
7.3
Excellent
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Goh K. Families with older children Singapore, December 28, 2015
Must stay hotel

Location , value , service
9
Excellent
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Nazmi B. Families with older children Singapore, December 28, 2015
Good centralised location. Not far from KL Central

Staff- front desk to housekeeping - are friendly. Room is clean and well kept. Good location for foods and shopping.
9.3
Over all, my family are happy and satisfied.
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Jacques K. Families with older children Singapore, December 28, 2015
Short holiday in KL

Location, Clean and well kept rooms,
8.7
Was a great stay. Rooms were very comfortable and clean. Had all the amenities in the bathroom. Due to the Christmas season, it was very crowded but the check in staff was very helpful. However, the checkout staff was not very good with the checkout service. Lobby staff was very good and arrange for pour transport to airport. Good food, great location
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Yew W. Families with older children Singapore, December 27, 2015
5 Stars .....

Clean Room, Best Breakfast, Good Service...... and many many more:)
10
I booked 2 rooms (Rm 1702 and Rm 1703) during my stay from 25 Dec to 27 Dec but they will not ready when my family arrived at check-in time. We have to wait for another 3 hours before it is available. Your staff at the front desk (Mr Ahmed) was kind and apologetic to offer us a courtesy coffee break on the 6th floor. Tired and disappointment, I even forgotten my credit card and left it at the front counter. He kept it till my return. Good job and keep it up!!! Will continue to patronize your hotel.
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Subash V. Families with older children Malaysia, December 26, 2015
st giles mid valley review

staffs and room cleaniness
7.7
Long queue for breakfast, food was average
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Chao S. Families with older children Malaysia, December 26, 2015
Excellent overall

Location, excess to food, shopping
9.7
Great comfort
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