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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 4676 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4676)
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Lingyi X. Business travelers Singapore, September 3, 2015
i stay there every week, standard varies

location, room, staff
8
1. Well, Wifi was problematic again on my phone. 2. Shower head was just a pure embarrassment. Water level was abnormal too. Shower jumps between super hot and cold constantly. Every week the room condition varies. Hopefully they do more regular checks on their facility.
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Gerry Y. Couples Singapore, August 30, 2015
Excellent Location / Staff / Service

Location / Staff / Service
10
Staff Service got better since my last unpleasant visit at the start of the year. Staff were more knowledgeable & helpful this time around.
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Heng K. Business travelers Malaysia, August 30, 2015
Hotel with spacious room

Spacious, Near Shopping and Food, Friendly staff
7.7
This is my 3rd o 4th stay in St Giles. I chose this hotel as compare to the ones nearby as the room size is spacious. Food is also easily available and it is near Midvalley shopping.
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Thomas M. Business travelers United Kingdom, August 29, 2015
Hotel

Staff, room, food
10
Good but internet performance below standard.had to resort to use my mobile as a hotspot
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Shiak H. Business travelers Malaysia, August 29, 2015
friendly n comfortaable

friendly staff,nice restaurant ard,comfortableness
7.7
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Yeo S. Business travelers Malaysia, August 28, 2015
Great Stay

Quick check in and out and perfect location
9.3
Good service and quiet rooms.
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Low A. Business travelers Malaysia, August 27, 2015
Short and to the Point

Location Location Location
8
I stay here every time I am in KL for business. That should say a lot about the quality and the quantity of this hotel. Highly recommended.
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Seh B. Couples Singapore, August 27, 2015
A little over-rated

Being adjacent to big shopping mall, free wifi
6.7
The room is a little small for a 5-star rated hotel, and being 20-30 mins from KLCC / KL city centre is both a pro and con - away from the madding crowd but having to travel if you intend to visit the typical KL tourist places. However, being part of Mid-Valley Megamall provides a big range of F&B alternatives and variety for those into shopping.
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Palaniappan S. Business travelers Singapore, August 26, 2015
Bar fridge empty and spoilt food left in fridge

St Giles The Gardens - Grand Hotel & Residences
6.7
When I entered room I was hungry. Open the bar fridge gave me stinky smell. Found left over spoilt food inside. Based on hotel staff the hotel will not keep bar fridge items for non executive rooms which is quiet different from usual 5 star hotels. Ordered lamb Briyani and I was given mutton curry with a rice mixed with some spices (unbelievable) find cheated. The food is very expensive and they have to send their chef for briyani training without any doubt.
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Lingyi X. Business travelers Singapore, August 26, 2015
Wifi improved, the rest are good

Location, price, staff
10
Wifi improved a lot and i had a great stay as usual.
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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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