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St Giles The Gardens - Grand Hotel & Residences

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 (Show on map)

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Area: Mid Valley / Bangsar Number of Rooms: 627
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 4551 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (4551)
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Joanne W. Groups Singapore, July 5, 2015
Good location great stat

Location staff
9.3
Good confortable
Md R. Families with older children Malaysia, July 5, 2015
excellent!

location, service, cleanliness
7.7
excellent!
See T. Families with young children Brunei Darussalam, July 4, 2015
Excellent

Near to shopping mall , food court, restaurant and etc....... 👍
9.7
Everything are 👍.
Chu C. Couples Singapore, July 3, 2015
RETURN STAY BUT NOW WATER IS YELLOWISH

BED, ROOM DESIGN, LOCATION
7.7
Used to be our preferred hotel in Mid Valley. Stay at least 4 times before. Water which is a basic need used to be slight blue when bath tub is filled. To my horror this time round the water is so yellowish and it seems like the water pipe is rusty. I have video to proof and shown to the duty manager and somehow got a replacement room. The water in the replacement room is slightly better with slight yellowish. At this stage which is at 12am I have no choice but to take my shower with it. This kind of water quality is unacceptable for a 5 star hotel in mid valley with a price premium as compare to Boulevard hotel nearby. Moreover I am not a new guest.
Li M. Families with young children Singapore, June 29, 2015
Location is good for shopping

The kitchen
7
We stayed at the one bedroom residence with comes with a functional kitchen. With an infant, it was useful as we could cook hot meals. The room and furniture is a little dated and could use an update. Otherwise, staff were friendly and helpful. Location is great for shopping at Mid Valley.
Pauline L. Families with young children Malaysia, June 25, 2015
Good for families!

Close to shopping; excellent service; self service launderette!
9.7
It was fantastic - we had a one bedroom suite which gives us plenty of space for our 3 year old and 1 year old. The only thing that would make it better would be direct linkage to the mall; upgrade of the kitchen and also cleaner kitchen (it felt oily when when we were there)
Jimmy S. Families with young children Singapore, June 24, 2015
Good family hotel at a great location

location, location, location
7.7
This is obviously the better hotel for a large group or family in Mid Valley. Location cannot be faulted. If you want to drive out, traffic can be quite a headache. Condition is a bit deteriorating. High recommended for some serious maintenance work. Other than that, kids enjoyed it, so nothing for the adult to complain much.
Jerry A. Families with young children Malaysia, June 24, 2015
1 night stay

Location , nice room , good breakfast
8.7
Karen C. Families with young children Singapore, June 22, 2015
Good location

Good location next to Gardens and MidValley, clean rooms and helpful staff
7.7
The buffet breakfast wasn't staffed well, and the TV in the room was rather small for a 5-star hotel.
Lee V. Families with young children Singapore, June 22, 2015
Great location & clean rooms.

1. Location is good; get to access to many activities within the same building. 2. Love the cleanliness and nice ambience. 3. Friendly staff
9.3
Excellent

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Customer Reviews - St Giles The Gardens - Grand Hotel & Residences, Kuala Lumpur

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