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Victoria B.
Solo travelers
Australia,
January 10, 2015
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Had a great stay, will diffentlly be back
The view, the help front desk gave when I couldn't work things out in my room. Also the meals
10
Enjoyed it very much. Will be back for shore
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Li C.
Couples
Hong Kong,
January 9, 2015
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Just next to the beautiful Glenelg beach
Glenelg beach, nearly pubs and bistros, dinning within hotel
9
We love the location of the hotel most, as it is just next to the Glenelg beach, that's why we chose the sea view room. The surrounding community is family friendly, there is also wide variety of option for dinning, but within the hotel and in surroundings.
There are 2 comments we would like to make, first is the location of the carpark, it is located within a public multi-storey carpark adjacent to the hotel, we thought there may be footbridge to connect it with the hotel, but the truth is we have to take the luggage down to G/F, and then travel to the other side of the road in-order to enter the hotel, which is a bit convenience for families or travel groups, moreover, the carpark is not free, the cost per day is $20 AU, which is kinda expensive.
We think it will be better to provide complimentary bottle water inside room, given that guests will like to go out for out-door activities near the beach, in such a summer day, it will be a sweet treat to have bottle water be given in room.
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Eugenia W.
Couples
Hong Kong,
January 7, 2015
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helpful staff, direct to the beach
7.7
nice helpful staff during entire stay. direct access to the beach. sound insulation can be improved though.
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Weilu L.
Couples
Australia,
January 6, 2015
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good location, but old facilities, the doors of cupboard and wardrobe are broken in our room.
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I R.
Couples
Thailand,
January 6, 2015
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Stamford review
location, beach and room service
6
Hotel is well past its best, shabby in places. Food was very average. Needs a refurbishment. I would say it is hardly a 4 star with worn out, furniture, dirty windows, rubber window seals hanging down in places, etc.
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Andrzej H.
Couples
Australia,
January 5, 2015
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Great coastal location
Location to restaurants, amenties; fantastic views and climate, great nautical feel to its design
8
Overall quite good. Food in the Promenade Restaurant wasn't as good as I would have expected. Quite relaxing. The sound of the ocean from our seaside room was priceless. Car park is incredibly tight for space, in particular if you have a 6 cylinder or larger. Decor of the hotel and the general feel is very tasteful.
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Michael W.
Couples
Australia,
January 4, 2015
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Dissatisfied in standard of room for 5 star hotel
Location, character of building, views from hotel lift loby
6.7
The room was so very disappointing. Chairs were ripped, knob was bent on cupboard, fridge cupboard door didn't close, iron sprayed water all over my shirt and was clearly not checked often.
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Mark M.
Couples
Australia,
December 31, 2014
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Hotel is dated needs fresh modern feel
The staff where very good view from room
7.3
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Warren S.
Solo travelers
New Zealand,
December 30, 2014
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Xmas Break
Location, Pool & Gym, Value
9.3
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Martha C.
Groups
Ireland,
December 29, 2014
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We came to Glenelg for 3 nights. Overall great hotel however chlorine in pool ruined our bathers/ my sisters singlet. It stripped all the die and we broke out in skin irritation! I would recommend swimming in the sea which is a 30 second walk! We booked a triple room and were pleasantly surprised with 3 beds. Everything was great. We didn't eat at hotel as was quite expensive. Nice hotel but very old fashioned which is also a nice thing
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