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Stamford Plaza Auckland Hotel

22 Lower Albert Street, Auckland City Center, Auckland, New Zealand (Show on map)

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Area: Auckland City Center Number of Rooms: 286

Recent customer reviews

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Fantastic

8.3

based on
122 reviews

Value for Money
7.9
Location
9.0
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (122)
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Richard D. Couples United Kingdom, June 1, 2014
Very disappointing.

good shower. nice bed linen. clean.
5.3
To celebrate our 34th wedding anniversary I wanted to take my wife to a 5 star hotel and enjoy this special occcasion. Our expections were high as soon as we walked into the lobby. Our room was very nice but was cold. I turned up the air conditioner but it made no difference. I informed reception and was told that an engineer would have a look. We don't know if that happened but when we returned later in the evening the room was still cold. There were no extra blankets in the room and I asked someone from housekeeping who I saw on our floor for one. However we did need 2 and I had to use the hotel robe to keep warm. We ended up turning the air conditioning unit off as it was blowing out cold air. We had booked a table at the restaurant for dinner and again had high hopes judging by the description of the chef. The main course was ordinary to say the least. My wifes plate was taken away while I was still eating instead of waiting for us both to finish. The lobby, bar area was so noisey due to a function of some kind it was like eating in a shopping mall food hall. Didn't like the main eating area to be in the same place where the entrance of the hotel is. The selection for the breakfast buffet was very good. Unfortunately when we left our table to get our cooked food our table was cleared. Anyway, the table was re laid and the waitress apologised. We had ordered some eggs and after waiting for at least 15 mins I went to find out where they were but the waiter could not find them so we had to order them again and wait another 10 mins. By now breakfast was completely spoiled. These were not serious issues but put all together they made our stay very disappointing and not a 5 star experience. I would not stay there again.
Brook R. Solo travelers New Zealand, May 29, 2014
another very good stay

location, quality, swimming pool
9.3
I have stayed at the Stamford Plaza many times, it is very good hotel that maintains a very high standard of service. Two reason's I keep coming back is it's very convenient location to the CBD and the waterfront and the other is that it has the best swimming pool and fitness centre of any hotel in Auckland. The main restuarant is superb, the room are ok. Will stay again.
Greg S. Business travelers Australia, May 9, 2014
Good location. Clean. Good staff

Good location. Clean. Good staff... very central to city centre and harbour. Good transport. Efficiently run
7.3
Used many times for business travel. All expected facilities,. Competent staff. Large comfortable rooms.
Nicola C. Couples New Zealand, April 28, 2014
Excellent

Close to shopping, restaurants and nightlife
8
Excellent
Juerg S. Business travelers Singapore, April 17, 2014
Well located, value for money hotel

clean, big room, friendly staff
8
Tony C. Couples New Zealand, April 7, 2014
excellent

staff, breakfast and facilities
10
very pleasant, everything from the staff to breakfast, room was serviced each morning to a good standard. all staff very friendly.
Karen M. Solo travelers Australia, April 6, 2014
Lovely Hotel

Clean, spacious & luxurious
8
My stay was lovely except I was on floor 3 and during the night could here the DJ's music from somewhere near the hotel and drunks having a fight outside the hotel. In future I will ask for a higher floor.
Jonathan A. Families with young children United States of America, March 20, 2014
Pleasant and charming

amenities, level of service, location
7.7
Very nice. They gave us a complimentary upgraded experience which included breakfast and drinks at the bar. I'll be staying there again on my next trip to Auckland.
Philippa F. Business travelers United Kingdom, February 27, 2014
Has everything you need

Location, swimming pool and high standard
8
Perfect hotel for a business trip - the Stamford is a very good quality hotel in Auckland. Would highly recommend.
Jane P. Couples New Zealand, February 25, 2014
Well looked after.

Clean, comfortable and good service.
10

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